Job Description

Key Accountabilities

• Deliver recurring reports and analyses that support business decision-making in the HR and Workforce Optimisation functions within managed hotels in the Europe, Middle East, Asia & Africa (EMEAA) region.
• Translate business questions into clear actionable insight, supporting stakeholders with metric clarity, trend exploration, and operational context.
• Perform data validation and ensure reporting outputs align with KPI frameworks, governance standards, and usability expectations.
• Drive innovation within the team by identifying new ways to leverage existing data to generate richer insights and connections to other performance measures.
• Identify potential enhancements in reporting workflows, data structure usability, and semantic layer alignment
• Provide informal mentoring to analysts and collaborate across BI and data teams to resolve issues or clarify requirements
• Develop business acumen by learning how different teams interpret and act on performance data

Key Skills & Experiences

Education
Bachelor’s in Information Systems, Data Analytics, Computer Science, or Statistics, or an equivalent combination of education and work-related experience. Business degrees acceptable with hands-on technical experience.

Experience
1–3 years in BI or reporting; should demonstrate independent ownership of reports or insight delivery. Experience in HR / Workforce Optimisation Analytics is a plus.

Technical Skills and Knowledge
• Proficient in Tableau (or other BI platforms), with hands-on experience in dashboard building, formatting, and interactivity
• Solid knowledge of SQL for investigating data quality, metric definitions, and troubleshooting inconsistencies
• Working knowledge of semantic layer concepts (e.g., field structure, joins, hierarchies) and how they impact report usability
• Exposure to Python or similar tools for automating PowerPoint decks or repetitive tasks (preferred)
• Familiarity with reporting governance practices, including KPI alignment and version control
• Growing understanding of IHG’s business structure, key metrics, and user behavior across different stakeholder groups
• Ability to communicate findings clearly and collaborate effectively with cross-functional partners
• Working knowledge of SQL and dashboard tools is essential. Must show progress toward deeper storytelling and business context skills.

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?