Job Description

WHO WE ARE

ODW Logistics is a people-focused and customer-driven third-party logistics (3PL) provider committed to delivering seamless end-to-end supply chain solutions. Our extensive range of services include supply chain design and innovation, warehousing, efficient distribution and fulfillment, freight brokerage, transportation management, and specialized e-commerce fulfillment solutions.

The Systems Analyst, Business Analytics will leverage data analytics, advanced reporting technologies, and business intelligence (BI) tools to deliver actionable insights that support operators and key decision-makers within ODW. This role will provide cross-functional analytical support across all business units, utilizing BI platforms to design, develop, and optimize reports and dashboards. Additionally, the Systems Analyst will facilitate end-user training to enhance data literacy and ensure effective utilization of reporting tools and analytics solutions.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Analyze business processes to identify optimization opportunities and recommend data-driven solutions.

• Lead the design, development, and implementation of software-based tools, automation, and process improvements.
• Develop, maintain, and enhance technical queries, business intelligence (BI) reports, dashboards, and data visualizations.
• Collaborate with cross-functional teams and end-users to gather requirements, deliver insights, and support data-driven decision-making.
• Provide ongoing support, troubleshooting, and enhancements for implemented solutions and data models.
• Assist with ad-hoc reporting, data analysis, and insights requests across all business units.
• Document processes and solutions with a focus on standardization and scalability.
• Support new business initiatives by developing initial tools, reporting frameworks, and data management strategies.
• Promote data literacy by training users on BI tools, reporting functionality, and best practices in data management.
  

Minimum Qualifications

These may be representative, but not all-inclusive of those commonly associated with this position. We encourage you to apply, even if you don’t meet every qualification.

Education & Experience

Required

• Education Bachelor’s degree in Computer Science, Information Systems, Business Analytics, or a related field, or equivalent work experience.
• Professional Experience 1-3 years of experience in a Systems Analyst, Business Analyst, Data Analyst, or similar role with a focus on business intelligence and data analytics.
• Technical Proficiency
• Strong experience with Microsoft SQL Server, including SSIS, SSMS, and SSRS for data integration, management, and reporting.
• Proficiency in designing complex SQL queries, stored procedures, and data models.
• Hands-on experience with BI tools such as Qlik Sense SaaS, Power BI, Tableau, or similar platforms for report creation and data visualization.
• Knowledge of ETL processes, data warehousing concepts, and data governance best practices.
• Process Improvement Demonstrated ability to identify business process gaps and lead the design and implementation of software-based automation and optimization solutions.
• Analytical Skills Strong analytical and problem-solving skills with the ability to troubleshoot data issues and develop effective solutions.
• Project Management Experience in managing or supporting projects, including gathering requirements, documentation, and stakeholder communication.
• Collaboration & Communication Proven ability to work cross-functionally with technical and non-technical stakeholders, with excellent verbal and written communication skills.
• Training & Support Experience in providing end-user training and support for business intelligence tools and data-driven solutions.

Preferred Experience

• Familiarity with Agile or Scrum methodologies.
• Exposure to cloud-based data platforms or services (e.g., Snowflake, Azure, AWS).
• Experience with data automation tools and scripting languages (e.g., Power Automate, Python, R, or PowerShell).
• Understanding of data security, compliance, and privacy best practices.

Capabilities

• Data Analysis & Problem-Solving Strong analytical thinking with the ability to interpret complex data sets, identify trends, and develop data-driven solutions to support business objectives.
• Technical Proficiency Advanced knowledge of SQL, BI tools (e.g., Qlik Sense SaaS, SSRS), and data integration processes (e.g., SSIS, Replication) to design, develop, and maintain reporting solutions and automation tools.
• Business Acumen Ability to understand business processes and translate operational needs into technical requirements, fostering data-driven decision-making across the organization.
• Communication & Collaboration Excellent interpersonal and communication skills to effectively work with cross-functional teams, gather requirements, present insights, and provide user training.
• Adaptability & Continuous Learning Strong ability to adapt to evolving business needs, learn new technologies quickly, and drive process improvements in dynamic environments.

Physical & Mental Requirements

While performing the duties of this job, the employee requires the ability to:

• Hear, read and comprehend, write, and communicate
• Continuously sit, type, and perform repetitive wrist motion
• Occasionally stand, walk, bend, squat/kneel, twist/turn or reach
• Focus (with or without corrective lenses) to see close and distant, along with depth perception capabilities

The physical demands herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

OUR VALUES

Pillared on our core values, we strive for collective growth and reaching our highest potential. We are dedicated to helping our teammates experience fulfillment through their individual strengths and innovative ideas.

Respect | Give and it will be given.

We treat others as we want to be treated. We cannot control events, but we can control our response. We build respect through honesty, fairness, and integrity.

Trust | Earned over time.

We do what we say we will do. We are clear, direct, and honest. We seek to understand and be understood.

Team | Accomplish more together.

We work hard toward a common goal. We desire to make everyone successful. We achieve the best results as a team.

Opportunity | Realize your potential.

We believe all people have significance and potential. We understand work and life are integrated and we value both. We strive to make an impact in the world around us.

ODW Logistics is an equal opportunity employer and prohibits discrimination and harassment of any kind. All employment decisions at ODW Logistics are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. ODW Logistics will not tolerate discrimination or harassment based on any of these characteristics.