Flora Food Group

Senior Analyst-Bill to Cash

Flora Food Group  •  Bengaluru, IN (Hybrid)  •  4 hours ago
Apply
AI can make mistakes so check important info. Chat history is never stored.

Job Description

About the position

Location: Bengaluru

Hybrid

The role is responsible for leading end-to-end claims and dispute management within the O2C cycle, ensuring timely resolution of complex and high-value cases. It focuses on driving operational excellence through strong governance, proactive issue resolution, and stakeholder alignment. The position acts as a key point of contact for escalations and plays a critical role in minimizing dispute volumes. It also drives process improvements through analytics, automation, and continuous improvement methodologies. Additionally, the role ensures compliance with internal controls and supports financial close activities. Overall, it enhances efficiency, control, and customer experience in dispute management.

So, what does it take to be successful in this role?

Deep domain expertise: Strong experience in O2C Claims & Disputes with advanced SAP (FSCM, Dispute & Credit Management) knowledge.
Ownership & analytical capability: Ability to handle complex, high-value claims, perform advanced RCA, and drive long-term solutions.
Stakeholder influence: Proven ability to manage escalations and collaborate with senior stakeholders across functions.
Continuous improvement mindset: Experience driving process optimization using Lean Six Sigma, automation, and data-driven insights.

What’s next

If this position sounds interesting, please hit the apply button now!

#LI-KC1

We understand your resume might not be up to date and recommend that you apply with what you have or your LinkedIn Profile. Flora Food Group is dedicated to building an inclusive and diverse workplace, we understand that you might not meet all the requirements stated in the description, but we encourage you to apply anyway. You might be the right candidate for this role or other roles. 

Flora Food Group is an employer committed to diversity and inclusion in the workplace and equal opportunities for all. We recruit based only on values, qualifications, performance, skills, behaviours, experience, and knowledge. We ensure job advertisements are free from unintentional bias.

No personal characteristics should be a barrier to joining Flora Food Group. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or other personal characteristics.

Flora Food Group

About Flora Food Group

The driving force behind our success are the circa 4,700 Flora Foodies who live our purpose every day and are engaged in our mission, delivering through our values of Performance, Care and Passion. Results Matter. With an ‘Always Day 1 mindset’. Always one step ahead, driven by data, with a finger on the pulse – our customers and consumers are at the heart. We identify the sweet spot; we relish challenge; we own it. We're agile decision-makers, with the courage to pivot, we sometimes fail fast - but learn even faster. Kindness wins. With a long-term focus on building a sustainable future, Flora Foodies show the 'Courage to Care' for each other, our communities, and the next generation. We believe in doing the right thing and 'Come As You Are' is not just a saying; it's an invitation to be authentic and bring your whole, true self to work. Difference brings angles and ideas to the party – we want you to be you. Passion fuels our Next Generation of the Food journey. Full of energy and possibility, Flora Foodies constantly raise the bar, driving the Flora Food Group and one another forwards. We're a team of food lovers and enthusiasts – our sum is truly greater than our parts, and we absolutely love what we do.

Industry
Manufacturing & Production
Company Size
1,001-5,000 employees
Headquarters
Amsterdam, NL
Year Founded
2018
Social Media