Job Description

Operations Change Senior Analyst
Work Environment: Hybrid
Location: London, UK
Employment Type: Full-Time

Drive operational change and deliver impactful solutions for global investment operations.
Collaborate across regions and functions in a dynamic, fast-paced environment.
Flexible hybrid working to support your professional and personal priorities.

About Us
At AustralianSuper, our purpose is clear: helping members achieve their best financial position in retirement. With £200bn in assets under management, we’re one of the world’s largest and most forward-thinking pension funds. Our international offices in London and New York are central to our global strategy, and we’re seeking a talented Operations Change Senior Analyst to join our growing team.

We believe work and life should be balanced. That’s why we offer flexible hybrid working arrangements, empowering you to pursue your professional ambitions while supporting your personal priorities.

The Opportunity
This is a unique chance to coordinate and deliver change initiatives that support the development and deployment of operational capability for our Investment Management activities in London and New York. You’ll work collaboratively with stakeholders across Finance & Operations, Investments, Risk & Compliance, and Technology to support the robust execution and governance of our global change agenda.

You’ll be accountable for ensuring that the implementation of Operations Change capabilities, systems, and processes across the UK and US offices are delivered to schedule, tracked to budget, and are fit for purpose.

As the Operations Change Senior Analyst, you’ll:

• Lead small to medium-scale change initiatives impacting Operations, including managing project plans, RAID logs, and delivering updates and recommendations to senior stakeholders.
• Conduct business analysis by assessing current processes, identifying gaps and opportunities, negotiating improvements, and designing and implementing future-state workflows.
• Support strategic and major projects by working with subject matter experts to assess change impacts, facilitate operational readiness, and ensure clear communication and effective decision-making.
• Provide SME knowledge to ensure best practice design thinking in our business solutions.
• Work closely with Risk teams to maintain transparency of change activities and proactively manage operational risks.
• Develop a strong understanding of Investment Operations systems and their integrations to support the operating model, identify risks and opportunities, and strengthen control frameworks.

What You’ll Bring
We’re looking for a collaborative problem solver with a passion for operational excellence and change delivery. You’ll thrive in a global, fast-paced environment, bringing both analytical skills and a hands-on approach.

To excel in this role, you’ll need:

• Educational Qualifications: Tertiary qualification in investments, business, finance, mathematics, science, or engineering.
• Career Experience: strong experience in middle office operations within funds, investment managers, or custodians.
• Role-Specific Capabilities: Operational understanding of data flows between Asset Owner, Fund Manager, and Custodian/Administrator in public markets; strong product knowledge and trade workflows across a range of instruments, especially derivatives; experience in change implementation as project manager, business analyst, or key subject matter expert; experience with investment applications such as Aladdin, Calypso, Simcorp Dimension, Bloomberg, FXAll.
• General Capabilities: Excellent written and verbal communication skills; active listening; strong analytical, problem-solving, and root cause identification skills; team player; flexible and adaptable; practical, hands-on approach; decisive and proactive.

Why Join Us?
At AustralianSuper, we’re committed to fostering an inclusive workplace where every individual feels empowered to thrive. You’ll enjoy:

• A flexible hybrid work environment designed to suit your lifestyle.
• Opportunities for career development and growth within a global organisation.
• The chance to make a real impact, supporting world-class investment operations.

We actively encourage applications from women and underrepresented groups—even if you don’t tick every box.

What’s Next?
If you’re ready to drive operational change, collaborate globally, and shape the future of investment operations, we’d love to hear from you.

At AustralianSuper, we are dedicated to ensuring an inclusive recruitment process. If you require adjustments, please let us know.

Shape the future. Deliver change. Grow with AustralianSuper.
Progress, powered by purpose.

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