Fundada en 2004, OLIVER es la primera y única empresa del mundo especializada en diseñar, crear y gestionar agencias internas, como así también ecosistemas de marketing a medida para las distintas marcas con las que trabajamos. Actualmente, contamos en nuestro haber con más de 300 clientes, situados en más de 40 países. Nuestro modelo único impulsa la creatividad y la eficiencia, lo que nos permite ofrecer soluciones personalizadas que impactan de forma positiva en el público.
Como parte de The Brandtech Group, estamos a la vanguardia del desarrollo de la tecnología a través de la IA más avanzada para revolucionar la forma en que creamos y realizamos nuestro trabajo. Nuestras soluciones de IA mejoran la eficiencia, despiertan la creatividad e impulsan la toma de decisiones acertadas, lo que permite a nuestros equipos producir resultados innovadores e impactantes.
You'll be the person the studio turns to when they need to understand what the data is telling them and what to do about it. From weekly content performance to campaign post-mortems, audience deep-dives to competitive benchmarking, you'll deliver best-in-class social performance insight that delivers robust and actionable learnings for social teams and practices.
This isn't a role that sits in a silo producing dashboards. You'll be embedded in the creative and strategic process, ensuring data informs briefs, shapes content decisions, and proves the value of the studio's work. We're looking for someone who combines analytical rigour with strong communication skills, someone who can spot the story in the data and tell it in a way that moves people to act. Success means insight that visibly improves the work: content that performs better, strategies that are sharper, and a client team that trusts data to guide decisions.
Deliver regular social insight reporting, build measurement frameworks and social benchmarking, informing social strategies and future recommendations
Carry out analysis and audits of social channels to understand effectiveness and identify platform, content, and audience insight recommendations
Bring together social data from different sources to build meaningful and actionable output like audience segments, content pillars, and format effectiveness that inform what experiences and content we serve
Track and report on campaign performance across organic, paid, influencer, and UGC content, connecting activity to measurable outcomes in engagement, reach, brand sentiment, and consideration
Use social listening tools to track brand reputation, audiences, and content, as well as crisis management, to identify emerging cultural trends, opportunities, and threats
Translate performance data and audience insight into clear, actionable recommendations that directly inform content strategy, creative briefs, and publishing decisions
Conduct competitive and category analysis within beauty and personal care, identifying where the brand is outperforming and where there are gaps to close
Partner with strategists and social media managers to ensure data is embedded in the planning process, not just the review process
Identify new, innovative ways to measure effective social activity, including but not limited to custom metrics, measurement approaches, and AI-driven or automated reporting solutions
Embed best practice measurement, reporting, and insight generation at the heart of all the studio's work
Develop tailored measurement approaches for different content types, creator partnerships, and campaign formats, ensuring the studio can clearly demonstrate the value of its output
Act as the champion for insight tools and associated products and services across the studio
Own and develop relationships with key suppliers within the tech stack to maximise usage and effectiveness
Manage and optimise the studio's use of social analytics, listening, and reporting platforms, ensuring the team has access to the right data at the right time
Act as an evangelist on how to best measure and act on insight, internally as well as with client partners
Present performance insights and strategic recommendations to the brand team and senior studio stakeholders, distilling complex data into clear, compelling narratives
Foster a culture of learning and expertise within social measurement by proactively organising learning sessions, training, and sharing industry updates. Embrace and be at the forefront of developments in social platforms, measurement, and metrics
5+ years of experience in social analytics, data analysis, or digital performance measurement, with a strong focus on social media for consumer brands
Expert knowledge of social metrics across organic, paid, and influencer activations, with the ability to build an integrated view of social performance
Expert using social management platforms such as Brandwatch, Meltwater, Talkwalker, Dash, and Sprinklr, as well as native social platform analytics
Strong ability to build analytical solutions that aggregate and mine data from numerous sources to create richer insights
Excellent communication and data storytelling skills, with the ability to distil complex ideas for non-technical audiences
A strategic thinker with an innovative approach to data, pushing the boundaries of how data can be used to decode social effectiveness
Strong critical-thinking and problem-solving skills with a keen eye for detail
Experience working with paid social data and associated performance metrics
Proactive ability to identify client and project needs and build tailored solutions accordingly
Confident and proficient in presenting to senior client and internal stakeholders
Experience in beauty, personal care, wellness, or FMCG is a strong plus
An active interest in the evolution of social media and how these developments impact performance for brands
Collaborative team player, open minded
Professional proficiency in English; additional languages are a plus
Proficiency with Gen AI tools (such as ChatGPT, Claude, Perplexity) to support data analysis, trend identification, report generation, and insight synthesis
Agentic mindset: ability to break down complex analytical challenges, identify the most effective approach, and deliver systematic, actionable outputs
Experience developing or exploring AI-driven and automated reporting solutions that improve the speed and depth of social insight
Understanding of AI capabilities and limitations, with strong human oversight and critical evaluation of AI-generated analysis
Ability to guide the wider team in using data and AI tools effectively and responsibly
Formal degrees are welcome but not required. Equivalent experience counts. Experience can be gained through work, study, volunteering, or self-directed learning.
Experience working on major global beauty or FMCG brands
Experience in an in-house agency, embedded studio, or social-specialist environment
Proficiency with data visualisation tools (such as Looker Studio, Tableau, or Power BI)
Experience with influencer performance measurement and creator content analytics
Familiarity with social commerce metrics and conversion tracking
Experience building automated dashboards or reporting workflows
Knowledge of brand tracking, sentiment analysis, or audience research methodologies beyond social platforms
#OLATAM #REQID17228
Nuestros valores dan forma a todo lo que hacemos, puntualizando:
OLIVER, que forma parte del Grupo Brandtech, es un empleador que ofrece igualdad de oportunidades y se compromete a crear entornos de trabajo inclusivos en los que se motive a todos los empleados a alcanzar su máximo potencial, valorando y respetando las diferencias individuales. Todos los candidatos serán tenidos en cuenta sin distinción de raza, etnia, religión, sexo, orientación sexual, identidad de género, edad, neurodivergencia, estado de discapacidad o cualquier otra característica protegida por la legislación local.
OLIVER ha establecido ambiciosos objetivos medioambientales en torno a la sostenibilidad, con objetivos de reducción de emisiones basados en la ciencia. Colectivamente, trabajamos para cumplir nuestra misión, integrando la sostenibilidad en todos los departamentos y en todas las fases del ciclo de vida de los proyectos.
Established in 2004, we are the first and only company to exclusively design, build and run bespoke in-house agencies and ecosystems for brands. Today, we create work that delivers business growth, fame and purpose for over 300 clients in 48 countries and counting.
Our unique model moves at the speed of modern business to drive change from the inside out; working smarter to make our clients’ money go further, and helping them build better solutions, systems and brands. Client solutions include Unilever’s U-Studio (a platform used by almost three-quarters of Unilever's brands globally), and adidas’ off-shore hub.
We are part of the Inside Ideas Group (IIG), which combines specialisms from Adjust Your Set (content and culture), Dare (design, experience and engineering) and Aylesworth Fleming (property marketing). IIG joined marketing technology group, The Brandtech Group (formerly known as You & Mr Jones) in January 2019 to give their clients access to the latest marketing technology solutions. The group includes tech-driven marketing companies, 55, Mofilm, Collectively, Gravity Road, Blood and Mobkoi, and holds strategic investments in leading technology businesses including Pinterest, Niantic, AI Foundation, VidMob, Jivox, Zappar, EVRYTHNG, Automat, Blacktag and Beeswax.
