Job Description

Versiti is a fusion of donors, scientific curiosity, and precision medicine that recognize the gifts of blood and life are precious. We are home to the world-renowned Blood Research Institute, we enable life saving gifts from our donors, and provide the science behind the medicine through our diagnostic laboratories. Versiti brings together outstanding minds with unparalleled experience in transfusion medicine, transplantation, stem cells and cellular therapies, oncology and genomics, diagnostic lab services, and medical and scientific expertise. This combination of skill and knowledge results in improved patient outcomes, higher quality services and reduced cost of care for hospitals, blood centers, hospital systems, research and educational institutions, and other health care providers. At Versiti, we are passionate about improving the lives of patients and helping our healthcare partners thrive.

Under the guidance of the Information Services (IS) Director or assigned manager, the Senior Analyst Applications oversees and coordinates configuring, validating, planning, and evaluating applications/systems for their assigned Versiti service line. As a member of a team of IS systems applications analysts, this individual is an applications subject matter expert and consultant for their assigned service line. they are able to guide and support the service line toward optimal use of their applicable applications/systems. Responsibilities include working with software development and infrastructure team members to collaboratively design and support Versiti's digital ecosystem. This senior analyst provides oversight and coordination of multiple applications/systems, projects, and initiatives including managing vendor deliverables to meet service line needs. Critical thinking and analytical skills are essential for success in this role, along with the ability to work independently and guide relevant service line decisions. Proven experience in structure systems lifecycle management and governance, validation, and system optimization is required.

Total Rewards Package

BenefitsVersiti provides a comprehensive benefits package based on your job classification. Full-time regular employes are eligible for Medical, Dental, and Vision Plans, Paid Time Off (PTO) and Holidays, Short- and Long-term disability, life insurance, 7% match dollar for dollar 401(k), voluntary programs, discount programs, others.

Responsibilities

• Subject matter expert and consultant for assigned service line applications/systems. Support and guide optimal use of the applications/systems for assigned service line.
• Provide oversight and project management to system upgrades and changes - developing, coordinating, and executing system testing and validations including supporting end user testing and validations.
• Accountable for data configuration and reference table changes for assigned applications and their documentation and validation.
• Focal point for extended IS/IT team (e.g. infrastructure, security, software development) to evaluate and articulate solutions to meet service line needs and requirements.
• Ensure change control management, software development, and project management processes and regulatory requirements are met in designing, building and delivering solutions.
• Perform data extracts and analysis in support of service line needs; aiding in the development of key service line performance indicators and metrics.
• Aid the service line, project management office, and IS management in the evaluation, prioritization, and coordination of service line related initiatives and requisitions including resource and vendor needs.
• Performs other duties as required or assigned which are reasonably within the scope of the duties in this job classification
• Understands and performs in accordance with all applicable regulatory and compliance requirements
• Complies with all standard operating policies and procedures

Qualifications

Education

• Bachelor's Degree Management Information Systems (MIS), Computer Science, Healthcare Informatics, or adjacent field required

Experience

• 4-6 years Leading the planning, configuration, integration and management of complex applications/system required
• 4-6 years Experience in the structured management and governance frameworks for systems and systems lifecycle management required
• 4-6 years Experience leading requirements analysis and solution definitions required
• 4-6 years Experience leading configuration reviews and assessing system change impacts required
• 4-6 years Experience leading system integration and delta testing including advising end users and other stakeholders required
• 4-6 years Experience working with clinical, transfusion medicine, or research systems preferred
• 4-6 years Experience working with regulated systems and/or in a regulated environment preferred
• 1-3 years Vendor management and influence ensuring deliverables meet requirements required
• 1-3 years Project management preferred
• 1-3 years Risk-based approaches required
• 1-3 years Liaison with quality colleagues for validation and compliance documentation and systems positioning required

Knowledge, Skills and Abilities

• Exceptional systems thinking, problem solving, and analytical skills with strong planning and requirements analysis abilities required
• Effective written, oral, presentation and customer service skills including the ability to influence and motivate different audiences. required
• Ability to guide teams, foster collaboration, and align efforts to meet service line needs required
• Process and continuous improvement methodologies (e.g. six sigma, LEAN) preferred
• SQL queries, database structure, reporting tools required
• Validation requirements for computerized systems in a regulated environment preferred
• Implementing role-based access, audit trails, and data integrity controls preferred

Licenses and Certifications

• Information Technology Infrastructure Library (ITIL) within 1 Year preferred

Tools and Technology

• Service desk and change control systems required
• Basic working knowledge of SQL required
• Office 365, Teams, Sharepoint, CoPilot required
• Electronic Quality Management System (eQMS) preferred
• Clinical, laboratory, research or transfusion medicine systems preferred

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