Job Description

• The Accounts Payable Control Tower Coordinator oversees and coordinates Accounts Payable and payment activities across the Region, QSC and GCC.
• The role ensures accurate invoice processing, compliant and timely payments, effective issue resolution, KPI achievement, internal-control compliance and continuous process improvement.

Accounts Payable and invoice control:

• Monitor the end-to-end AP process from invoice receipt, validation, approval and posting through to payment.
• Track invoice volumes, ageing, blocked invoices, processing status, exceptions and payment deadlines.
• Coordinate resolution of PO mismatches, missing approvals, missing goods receipts, tax discrepancies, duplicate invoices and non-PO invoice issues.
• Monitor vendor disputes, including invoice discrepancies, short payments, credit notes and supplier-account differences.
• Monitor vendor rebates, including eligibility, calculation, credit-note receipt, settlement, posting and reconciliation.
• Monitor GCC vendor master-data activities, including vendor creation, linkage confirmation and maintenance.
• Ensure alignment of payment terms between SAP FI and SAP MM.
• Monitor aged work orders outstanding for more than 12 months and work orders processed through statement billing, including ZSTAT.
• Support supplier-account reconciliations and month-end and year-end activities.

Payment Management:

• Review and plan actions to achieve the agreed Days Payable Outstanding (DPO) target.
• Monitor payment proposals, payment runs, payment schedules and payment status.
• Ensure payments are not made earlier than required and prevent duplicate or double payments.
• Identify and resolve payment blocks, rejected or returned payments, failed payment files and overdue invoices.
• Verify supplier, bank details, currency, amount, payment terms and value date before payment.
• Coordinate urgent, manual and exceptional payments in accordance with approval requirements.
• Monitor supplier payment queries and escalate suspected fraud, unusual activity or control breaches.

ICCL and Reporting:

• Monitor BA Ventus dashboards, management reports and action trackers for the Region, QSC and GCC.
• KPI reports covering DPO, invoice ageing, blocked invoices, payment performance, disputes, rebates, interface errors, suspense accounts and aged work orders.
• Monitor to ensure complete AP ICCL reporting to evaluation accurately and on time.
• Monitor, investigate, reconcile and clear suspense accounts.
• Analyse trends, identify root causes, escalate risks and track corrective actions to completion.
• Maintain supporting evidence for internal controls, audits and management reviews.
• Support standardization, automation and continuous improvement of AP processes and reporting.

Other Matters:

• Any other projects / tasks assigned by the superior
• Conduct sharing/ training of Accounts Payable function to others
• Degree or diploma in Accounting, Finance, Business Administration or a related discipline.
• Experience in Accounts Payable, Procure-to-Pay, payment operations or Finance Shared Services.
• Knowledge of SAP FI/MM, FIS, payment controls, vendor master data and reconciliations.
• Experience with KPI monitoring, internal controls and management reporting.

Hapag-Lloyd is one of the world’s leading liner shipping companies, connecting businesses and people across more than 600 ports worldwide. With a fleet of over 300 modern container ships and a vessel capacity of 2.5 million TEU, we keep global trade moving reliably every day.

Our global network spans 140 countries, 400 offices, and a growing portfolio of terminal and infrastructure investments. This scale enables us to deliver consistent, high‑quality service across continents and to support our customers in even the most complex supply chains.

When you join us, you become part of more than 18,000 colleagues working across borders, functions, and cultures, to not only to deliver quality for our customers, but to create innovation and opportunities across roles, regions, and perspectives.

We believe that every exploration is a chance to grow, and every port is a place to belong.

Your Journey, Our Horizon