The QPR Program Administration & Operations Support Officer provides operational and administrative support for the Quality Performance Review (QPR) program. The role coordinates review activities, reviewer logistics, program documentation, dashboards, and collaboration tools to support the efficient delivery of multiple concurrent reviews.
The successful candidate will regularly apply problem-solving skills and interact with senior stakeholders across client-facing teams. Building strong relationships and maintaining effective stakeholder engagement are critical to success in this role.
-Develop and deliver analytical insights through quality indicators, performance reporting and stakeholder feedback analysis
-Create and administer Teams channels, questionnaires, answer sets, and review repositories.
-Manage access requests to review platforms, document retention systems, and collaboration tools.
-Schedule and coordinate kick-off meetings, training sessions, office hours, review check-ins, and closing meetings.
-Distribute review selections, notifications, surveys, and reminder communications.
-Monitor review progress, track completion milestones, and provide status updates to leadership.
-Support escalation and resolution of operational issues involving reviewers or engagement teams.
-Maintain program dashboards, trackers, reporting repositories, and review metrics.
-Archive completed reviews, remove access permissions, and ensure compliance with record retention requirements.
-Assist with continuous process improvement and automation initiatives.
KPMG – це міжнародна мережа фірм, що надають аудиторські, податкові та консультаційні послуги. В офісах KPMG у 143 країнах світу працюють понад 273,000 співробітників (FY23). Кожна фірма KPMG є незалежною юридичною особою і представляє себе як таку.
KPMG працює в Україні з 1992 року. KPMG в Україні надає аудиторські, податкові, бухгалтерські та консультаційні послуги для місцевих і міжнародних компаній. Нашою метою завжди було використання глобального інтелектуального потенціалу фірми в поєднанні з практичним досвідом наших українських професіоналів, щоб допомогти провідним компаніям досягти своїх цілей.
Офіси компанії знаходяться у Києві та Львові.
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KPMG is a global network of professional services firms providing audit, tax and advisory services. We operate in 143 countries and territories, and in FY23, collectively employed more than 273,000 people working in member firms around the world.
KPMG in Ukraine provides audit, tax, accounting and advisory services to local and international businesses. KPMG has been working in Ukraine since 1992, and our goal has always been to use the firm's global intellectual potential, combined with the practical experience of our Ukrainian professionals, to help leading companies to achieve their goals.
In Ukraine KPMG has its offices in Kyiv and Lviv.
