Job Description

Program:RentokilBLI Name:AR Billing Escalations Team  Designation:Senior Analyst  No of Head Count (s):3New Hires/Replacement Hires (HC) by DesignationExpansion  Billed /Unbilled / BU / OPS BenchBillable  SFDC ID for Billed New Opportunity Reasons to hire Unbilled / BenchExpansion  City / Location:Muntinlupa City, Alabang  Standardized skillset: [Refer attached excel]see attached  Shift (APJ / EMEA / US / Any combination):US  Reporting Manager :Jan Eddel Suarez  Educational Background:College GraduateExperience Required:2 years  Dispute & Deduction Resolution: Investigating and resolving billing discrepancies identified during the collections process.

Account Reconciliations: Performing detailed ledger clean-ups and cash application adjustments.

Credit & Debit Adjustments: Processing approved credit memos, write-offs, and billing corrections to ensure accurate aging balances.

Root-Cause Analysis: Identifying systemic billing issues to prevent recurring collection hurdles.Client Approval mail:see attachment  CommentsAdditional 5 resources as approved by the client (billable resources)  Preferred Start date:  (induction date)27-Jul-26Collaborators:Richelle Pascual, Atilano Sabulao, Waseem Khan  Workplace: WFM, WIO, HybridWIO