Job Description

About Northern Trust:

Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.

Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.

Responsible for processing activities in the Loan operations group(s), would include assisting in the day to day operations. Responsible for ensuring that the day to day process deliverables are met

Major Duties

• Ensures Day to day SLA & Quality parameters are met.
• Checklists are prepared and submitted to the supervisor on a daily basis
• Ability to handle and escalate queries in a timely manner
• To be involved in creating/ capturing process updates/ workflows pertaining to business & process
• To provide training sessions to new joiners and existing partners in the team
• To actively work on identifying and implementing process improvements in consultation with the Supervisor
• To initiate and be a part team building activities within the team
• To participate in Audits/ BCP exercises and to help the supervisor
• To adhere to and work in coherence with Risk/ BCP/ Compliance guidelines.
• Responsible for opening Loan accounts and processing maintenance request for Wealth & C&IS Clients.
• The position also requires exception resolution.
• The position reports to the Team Leader.
• Should be able to multitask and handle pressure situation

Knowledge/ Skills

• Excellent written & oral communication skills
• Possesses good communication & analytical skills
• Proven ability to build strong relationships with partners on site/ across business lines.
• A proactive approach to problem solving, taking ownership of issues and having the determination to follow through. Escalate issues as appropriate
• A client focused approach
• Exposure and understanding of Risk, Audit and Compliance factors.
• Knowledge on applications like Metavante, reflection 3270 and Northern Image would preferred.

Experience Required

Relevant experience of around 2 years and should be open to working in shifts

Working with Us:

As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.

Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose.

We’d love to learn more about how your interests and experience could be a fit with one of the world’s most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater

Reasonable accommodation

Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com

We hope you’re excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.

Apply today and talk to us about your flexible working requirements and together we can achieve greater.

About Our Bangalore Office

The Northern Trust Bangalore office, established in 2005, is home to over 5,600 employees. In this stunning office, space, we offer fantastic amenities which include our Arrival Hub – Jungle, the GameZone, and the Employee Experience Zone that appeal to both clients and employees. Learn more.