Job Description

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Senior AnalystSenior Analyst, Global Public Sector, Operations
Locations: Waterloo
The Mastercard Global Public Sector team works with governments to create sustainable, inclusive, and efficient economies while achieving commercial success. Our market leaders are supported by a central team, specializing in Urban Mobility, Government Payment Flows, Tourism, and Cybersecurity. We are seeking a highly skilled professional to join our team to support the operations required to drive global success.

As the Sr Analyst, Global Public Sector, Operations, your role will be key to better management of the administration, planning and financial needs of the team, and will leverage your strong background in reporting and analysis, budgeting, and corporate policies and procedures.
Key Responsibilities
• Translate raw data into actionable financial insights.
• Build scalable financial models and tracking tools.
• Support monthly and quarterly performance tracking.
• Partner with Finance and regional teams to ensure alignment on methodologies and reporting consistency.
• Produce clear, executive-ready outputs to inform leadership decisions.
• Track, manage, and report on key team KPIs at both global and regional levels.
• Use dashboards to extract data and build performance analysis and insights.
• Ensure that senior staff meetings are planned; agendas prepared; minutes recorded and appropriate follow-up actions are taken.
• Partner with finance to monitor the budget.
• Support all verticals with analytics and reporting – both planned and ad hoc.
• Support the development and maintenance of training materials/programs, process documentation and other resources related to public sector commercial sales.
• Maintain shared document repository and drives.
• Ensure compliance with corporate policies and procedures.
All About You:
• Min 5 years of experience in finance or general business and project management in complex environments.
• Detail-oriented, structured thinker with strong ownership mindset and strong analytical skills.
• Ability to connect data → insight → business implication, coupled with strong written and oral communication skills.
• Strong foundation in finance, consulting, or analytics.
• Advanced Excel / modeling skills (financial modeling, scenario analysis) as well as Powerpoint skills, and proficiency with Agentic research and analysis tools.
• Familiarity with Salesforce (e.g., reporting, dashboards, and data exports) preferred
• Travel may be required.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.