Job Description

The University Health Network, where  “above all else the needs of patients come first”, encompasses  Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute and the Michener Institute of Education at UHN The University Health Network (UHN), Canada’s largest research teaching hospital, brings together over 16,000 employees, more than 1,200 physicians, 8,000+ students, and many volunteers. UHN is a caring, creative place where amazing people are amazing the world.

The UHN Connected Care team is focused on changing the way care is delivered and experienced. We believe better experiences drive better outcomes—and unlock capacity for a stronger health system. By transforming experiences we can transform care and outcomes. We are known for our ability to deliver scalable and sustainable solutions to complex health challenges. We continue to look to the future to see where healthcare needs to go, seeking solutions within and beyond digital health to enable what we want to do.

Today, we break down barriers to change and connect people who want to solve these problems, bringing policy makers, funders, thought leaders, clinicians and patients to the table to build solutions together. Working with our partners to bring life to great ideas, we use these ideas to create change through sustainable, shareable practices.

Union: Non-Union
Number of vacancies: 3
New or Replacement Position: Replacement
Site: Toronto Western Hospital
Department: Connected Care
Reports to: Manager
Salary Range: $81,549 - $91,549 annually
Hours: 37.5 hours per week
Shifts: Days, Monday - Friday
Status: Permanent Full-time. Contingent on continued funding.
Closing Date: May 22, 2026

The Senior Analyst position reports to the Manager, and will be responsible for supporting key initiatives and priorities across Connected Care . This role will leverage strong project and change management capabilities to support high priority and complex projects, aimed at transforming care experiences to improve patient outcomes.

Two early priorities include transforming UHN’s outpatient experience across 300+ clinics, impacting up to 1.5 million visits annually, and supporting the expansion of the Nurse Practitioner Led Connected Care Hub, a regional service delivery asset providing community based care, to include Active Remote Care Monitoring.

RESPONSIBILTIES INCLUDE:

• Support the establishment of detailed project plan to articulate time, budget, resources, scope and risks in projects
• Support project activities related to scope, schedule, resources, communications, risk, financial budget and development of resulting project documentation
• Manage risks by balancing client expectations, project scope and taking early action to resolve problems
• Successfully support the planning, implementation and delivery of projects within an inter-disciplinary team environment, including acute, outpatient and home and community care partners
• Regularly engage with project sponsors and stakeholders to collect requirements and to ensure success through project lifecycle
• Apply change management and communication strategies to multiple stakeholders and organizations throughout projects
• Use the integrated delivery approach to ensure successful implementation and adoption of digital health services across a varied group of stakeholders
• Perform assignments and special projects in support of organizational objectives, often functioning across disciplines and areas of expertise.
• Work with minimal supervision and report escalations as required
• Identify strengths and weaknesses of various alternatives and select or recommend appropriate solutions which are practical and thorough, to a wide range of complex problems
• Assist in the management and monitoring of project plans and budgets
• Seek to improve team performance by encouraging other team members to contribute to team tasks
• Demonstrate ability to oversee end-to-end low-moderately complex assignments and projects with little supervision. Work with Manager to identify and resolve barriers and challenges
• Demonstrate critical thinking to ensure deliverables continue to align with project and program goals and vision; identify impacts of ongoing changes
• Demonstrate ability to lead a small group of analysts and/or students on low to moderately complex projects
• Lead self and peers by conduct and example. Participate and contribute on assigned project teams or committees by assisting in the development of guidelines, procedures, standards, and monitoring for industry compliance. Provide assistance and/or training to designated staff members

Qualifications

• Undergraduate Degree required in Health Informatics, Computer Science, Industrial Engineering, Business or related field; Clinical background an asset. Masters degree an asset.
• Minimum 2-3 years Healthcare Project Management experience (at the senior analyst level preferred)
• Comprehensive knowledge of project management (project planning, implementation, evaluation, risk assessment, benefits realization)
• Project Management and Change Management certifications are assets
• Knowledge and experience in developing and executing communications and adoption plans (e.g., stakeholder analysis, communication strategies and tactics, awareness campaigns, gathering user feedback)
• Applicable industry experience in leading projects that support client groups such as Health Care, Pharmaceutical, Finance, Human Resources, Telecommunications etc.
• Experience with EPIC EMR system would be an asset
• Excellent interpersonal and client relationship skills
• Excellent analytical, prioritization, and organization skills
• Excellent attention to detail
• Strong knowledge of digital health
• Excellent presentation, writing, and/or training skills
• Strong budget and risk management skills
• Excellent team building skills, listening, coaching, group facilitation and conflict resolution skills
• Proficient use of computer, software, and peripheral equipment, i.e., Windows, MS Office, MS Mail/Outlook, MS Project

Additional Information

In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.

• Competitive offer packages
• Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP https://hoopp.com/)
• Opportunities for development and promotions within a large organization
• Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)

All applications must be submitted before the posting close date.

UHN uses email to communicate with selected candidates. Please ensure you check your email regularly.

Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.

UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.