Job Description

About Us

Welcome to Netigate, a dynamic platform at the forefront of revolutionizing employee and customer engagement. Our mission is to provide organizations with the insights they need to foster meaningful interactions and achieve outstanding outcomes. Through our innovative interface and advanced analytics, we enable companies to comprehend and act on feedback from both their workforce and customers. Join our dedicated team and help transform business connections and growth in today's digital age. Together, we will unlock the full potential of organisational engagement and customer success.

Your Role at a Glance

You see AI not as hype, but as a powerful tool to create real and lasting impact. You thrive in agile, fast-paced environments where creativity and new ideas can flourish. Driven by curiosity, you’re always looking for smarter ways to solve problems. You work closely with others, bringing them along on the journey, and you take ownership from day one - leading the way rather than waiting for direction. Most importantly, you’re eager to shape both product and strategy, making a tangible difference beyond simply building features.

Your Key Responsibilities

• Build smart, scalable, and production-ready AI-driven services using Python.

• Apply the latest AI tools like Claude, Cursor, and GitHub Copilot in your daily workflow.

• Design andoptimize hybrid retrieval systems (e.g. vector + BM25) to power LLM-based agents and data lake exploration.

• Work closely with our main development team (React, Node.js) to bring AI capabilities into our product experience.

• Take the lead on new AI initiatives - prototype, test, build, and continuously improve.

• Leverage Azure cloud infrastructure (including pipelines, Infrastructure as Code, etc.) to deploy and manage your work.

• Stay on top of the evolving LLM/AI landscape and help us stay ahead of the curve.

• Build modern agents using LangGraph, MCP, gRPC with a mixture of  proprietary and open models.

• Work on scalable data services using Kafka, RabbitMQ and various ELT platforms.

• Build and deploy with Github Action,  Azure stack, ArgoCD, Argo Workflows - of course supported by SRE

Your Profile

• 5+ years of experience with Python - you're not just fluent, you’re persuasive.

• Solid experience working with GenAI tools like Claude, Cursor, GitHub Copilot, etc.

• Strong background in modern data retrieval - you’ve built or worked with vector databases, embedding stores, and hybrid search engines (e.g., vector + BM25).

• You understand how to index, query, and surface relevant data from large-scale data lakes - optimizing retrieval for LLMs and intelligent agents.

• Solid grasp of APIs, microservices, and scalable backend architecture.

• Hands-on experience with Azure or similar cloud platforms.

• You’re fluent in English and an excellent communicator - comfortable explaining complex ideas clearly.

• You’re collaborative, humble, and care about team success as much as your own.

• Bonus for knowledge and experience of Word2Vec, CBOW, LSTM, ML, RNNs, NTLK and other NLP technologies

• Bonus for knowledge of Apache Flink, Spark, Superset and ELT/ETL stack such as Airflow, Meltano and good Postgres knowledge

What you can expect

• Be part of an ambitious, product-led company with a strong AI agenda.

• Collaborate with experienced engineers, designers, and product minds.

• Flat structure, open culture, and leadership that listens.

• An inclusive and supportive work environment where diversity and creativity are celebrated.

• Opportunities for professional growth and career advancement within an international growing company.

• No matter your role, whether you're just starting out or in a leadership position, we focus on the value you bring to the table. Creativity and impact are what matter most.

• We believe in celebrating our achievements. Wether it's a summer festival or New Year party: we make sure to enjoy our successes and build strong team connections.

Our Culture

At Netigate, we pride ourselves on our collaborative, imaginative, and learning-focused culture. We believe in the collective strength of diverse perspectives - the "power of WE." We cultivate an atmosphere where fresh ideas are shared, challenges are embraced, and individual growth is encouraged.

We encourage all applicants to consider submitting an anonymous CV as part of our commitment to fostering a non-discriminatory and inclusive recruitment process. In line with this, we aim to ensure transparency around compensation and will share indicative salary ranges during the initial conversation.