dentsu

Senior AI Trainer/Coach

dentsu  •  Lisbon, PT (Hybrid)  •  5 hours ago
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Job Description

We Dream. We Do. We Deliver.

At Merkle, a dentsu company, we power theexperienceeconomy. Whetherwe’rebuilding the next greatapp, running CRM at scale for global brands, delivering technology architectures that support millions ofusers, or providing world-class data, identity, and insights solutions,it’sall in the name of craftingexperiences that set brands apart from the competition. Backed bydentsu'slegacy of innovation andcreativity originating in Japan,we’vespent over 35 years helping brands build loyalty, drive growth, andconnect meaningfully with their audiences.

We’vebeen named a global “Leader” by top industry analyst firms in categories as wide-ranging as digitaltransformation and commerce, experience design,engineeringand technology integration, digitalmarketing, data science,CRM andloyalty, and customer data management.

Why choose Merkle?

Innovation at Our Core:As part of dentsu’sglobal network, Merkle pushes the boundaries of customerexperience, integrating creativity, technology, and data to drive real-world impact. For over 35 years,we’vebeen innovating to meet the changing needs of our clients.

Global Reach with Local Expertise:With over16,000 employeesacross 30+ countries, and part of a70,000employeesnetwork at dentsu, Merkle blends global insights with a deep understanding of localmarkets to deliver personalized, effective solutions.

Collaborative Culture:At Merkle, your ideas and contributions truly matter.You’lljoin a team that fostersinnovation, collaboration, and creative problem-solving. Together, we work on impactful internationalprojects, making meaningful connections every step of the way.

Learning, Development & Organizational Growth

Our client is seeking a Senior Trainer/Coach to lead organizational learning and capability development in AI. This role is focused on designing and delivering comprehensive training programs and coaching that help employees understand and effectively use AI. You will foster a culture of growth and continuous learning across the organization.

Key Responsibilities:

1. Training Design & Curriculum Development

  • Design and develop comprehensive AI training curricula for different skill levels and departments
  • Create engaging learning materials, tutorials, workshops, and self-paced content
  • Develop training tracks from beginner to advanced levels
  • Customize training approaches for different organizational units and roles

2. Training Delivery & Coaching

  • Deliver engaging in-person, virtual, and hybrid training sessions
  • Provide one-on-one and group coaching to help employees apply AI in their roles
  • Facilitate learning communities and peer-to-peer knowledge sharing
  • Create safe, supportive learning environments that build confidence

3. Learning & Growth Enablement

  • Assess learning needs across the organization
  • Measure training effectiveness and employee competency development
  • Identify gaps and iterate on training programs for continuous improvement
  • Foster a culture of continuous growth and AI literacy across the client

Required Qualifications

  • Minimum 5+ years of experience in training design, instructional development, or coaching
  • Strong understanding of AI concepts, applications, and practical usage
  • Expertise in adult learning principles and instructional design methodologies
  • Excellent presentation, facilitation, and communication skills
  • Ability to engage diverse audiences and adapt training to different learning styles
  • Experience designing and delivering blended learning programs
  • Track record of building organizational capability and driving adoption

Preferred Qualifications

  • Certification in instructional design, adult learning, or coaching methodologies
  • Advanced degree in Education, L&D, or related field
  • Experience with learning management systems and training technology
  • Background in organizational development or change management

What We're Looking For

A senior-level professional with deep expertise in their specialized domain who is passionate about AI and committed to enabling organizational success. The ideal candidate is collaborative, forward-thinking, and able to work effectively with stakeholders at all levels.

*Work visa sponsorship is not available.For local documentation (NIF, NISS), please consult Portuguese authorities.

Additional Information

Benefits andperks

🌴25 vacation days

🤝Enjoy 2additionalvolunteering days to support your passion project

💖Mental Health: Benefit from 3 extra wellness days on top of your vacation days and a Mental HealthFirst Aider and EmployeeAssisstanceprogram to support your well-being

🏥Health insurance (also possible for family members)

💻Cutting Edge Technology & Latest IT tools

🏢Software-house environment

Agile and Flexible working hours

🌍 Hybridworking:we combine flexibility with in-person collaboration, with an expectation of 1 day per week/ 4 days per month in the office

✈️Digital nomad policy

🚀Focus on career development

🎓Full access to Dentsu Academy, our global online learning platform

🍻Beers, foosball, and ping-pong! #workhardplayhard

🥐Free breakfast every secondWednesdayof the month

🛍️Employee discounts

🎉Team & Company events

💸Referral bonus program

*At dentsu, Diversity, Equity, and Inclusion (DEI) is central to our vision: "To be at the forefront of people-centered transformations that shape society."

We cherish the unique talents and perspectives of all individuals, welcoming applicants regardless of gender, gender identity, nationality, religion, ethnicity, cultural background, sexual orientation, age, physical or mental ability. By embracing diverse perspectives, we create meaningful change and sustainable growth for our people, clients, and society. Our hiring decisions are guided by qualifications and role-specific requirements, ensuring a workplacefreefrom discrimination and harassment.

#LI-Hybrid #LI-MERKLE

Location:

Lisbon

Brand:

Merkle

Time Type:

Full time

Contract Type:

Permanent

dentsu

About dentsu

We are dentsu. We team together to help brands predict and plan for disruptive future opportunities and create new paths to growth in the sustainable economy. We know people better than anyone else and we use those insights to connect brand, content, commerce and experience, underpinned by modern creativity. We are the network designed for what’s next.

Industry
Marketing & Advertising
Company Size
10,000+ employees
Headquarters
Tokyo, JP
Year Founded
Unknown
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