Quantrics Enterprises Inc.

Senior AI Software Engineer - GCP (Work From Home)

Quantrics Enterprises Inc.  •  Manila, PH (Remote)  •  4 days ago
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Job Description

SPECIFIC DUTIES AND RESPONSIBILITIES

  • Design, build, and deploy AI/ML solutions using GCP Vertex AI, BigQuery ML, and AI Platform for model training, deployment, and serving
  • Develop and maintain platform services for AI agent orchestration, RAG pipelines, and LLM integration using Python, FastAPI, and Flask
  • Collaborate with cross-functional teams to support CI/CD pipelines for ML models, GitLab workflows, and MLOps automation
  • Work with GCP services including Cloud Functions, Cloud Run, Dataflow, and Pub/Sub to build event-driven AI architectures
  • Build and optimize data pipelines using BigQuery, Dataflow, and Apache Airflow for AI model training and inference
  • Contribute to automation, observability, and reliability initiatives for AI systemsusing GCP Cloud Operations and New Relic
  • Lead and mentor team members in AI/ML engineering best practices, fostering a culture of learning and innovation
  • Explore and integrate cutting-edge AI capabilities (LLMs, vector databases, prompt engineering) into platform solutions
  • Develop customized AI solutions and integrations to meet development teams' requirements, leveraging GCP APIs, SDKs, and LangChain
  • Create technical documentation, tutorials, and training materials to support AI/ML adoption and facilitate knowledge transfer
  • Stay up to date on latest AI/ML technologies, GCP products, and industry trends, serving as a subject matter expert for the organization
  • Analyze existing AI workflows and processes to identify areas for optimization and efficiency gains
  • Implement scalable AI systems and tools to automate repetitive tasks, streamline ML operations, and enhance developer productivity

COMPETENCIES

Core Competencies (Must-have Competencies)

  • 7+ years of experience in Software Engineering
  • 3+ years of experience focusing on AI/ML engineering, specializing in scalable AI infrastructure and model deployment
  • 3+ years of experience in Python for AI/ML development (TensorFlow, PyTorch)
  • 2+ years of experience with GCP AI/ML services (Vertex AI, BigQuery ML, AI Platform, AutoML)
  • 1+ years of experience building and deploying production AI systems including LLM integration, RAG architectures, and vector databases
  • 5+ years of experience with Git, Docker, and Kubernetes for containerized ML workloads
  • 1+ years of experience in problem-solving skills and a proactive attitude toward learning new AI technologies

Complementary Competencies (Good-to-have Competencies)

  • Experience with LangChain or other LLM orchestration frameworks
  • Knowledge of vector databases and semantic search
  • Experience with agentic AI frameworks, React patterns, or autonomous agent architectures
  • Familiarity with prompt engineering, fine-tuning, and LLM evaluation techniques
  • Knowledge of service mesh, API gateways, or event-driven architecture on GCP
  • Contributions to open-source AI/ML projects or technical communities
  • Experience with Cohere, Anthropic Claude, or Google Gemini
  • Knowledge of testing frameworks for ML systems (unit tests, model validation, A/B
  • testing)

QUALIFICATIONS

Educational Qualification/s

  • University degree in computer science, software engineering, or other relevant discipline, or equivalent combination of education and experience.
Quantrics Enterprises Inc.

About Quantrics Enterprises Inc.

In the Philippines, Quantrics by NQX is redefining customer experience by bringing together the expertise of a global leader and the passion of world-class Filipino talent. With roots in Canada and a strong hub in the Philippines, we are part of NQX’s 10,000-strong team that powers over 20 million customer interactions every year across more than 120 call types.

At Quantrics by NQX, we don’t just handle interactions, we create meaningful connections that inspire trust, strengthen relationships, and build a more connected world.

Industry
IT & Software
Company Size
1,001-5,000 employees
Headquarters
Taytay, PH
Year Founded
2016
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