Amartha is building the financial infrastructure for underserved communities across Indonesia. Since 2010, we have enabled more than 2.7 million micro-entrepreneurs - primarily women - to access capital, grow their businesses, and improve their families' economic well-being. Today, we are expanding our platform across lending, payments, funding and other digital financial services with a vision of becoming the primary financial partner for Indonesia's grassroots economy.
Joining Amartha means working on some of Indonesia's most meaningful and complex challenges at the intersection of fintech, technology, operations and social impact - while helping shape the future of financial access for underserved communities.
Amartha serves millions of underserved customers across Indonesia through a unique combination of digital products and field operations. As we scale, we see a significant opportunity to reimagine customer and operational experiences through AI-native products and automation. We believe AI can transform how we serve our customers, increase field productivity and reduce operational costs.
We are looking for a Senior AI Product Manager who will own the product strategy and execution for AI-powered customer support, service automation and operational digitization initiatives across the organization. The goal is not experimentation - it is delivering measurable improvements in customer satisfaction, resolution speed, operational efficiency and scalability.
Requirements
At Amartha, we are dedicated to creating a workplace that celebrates diversity, ensures equity, and fosters inclusion. We believe that diverse perspectives - shaped by factors such as gender, age, race, ethnicity, education, culture, and life experiences - drive innovation and growth.
We actively welcome individuals from all backgrounds to join us in building an environment where everyone feels respected, valued, and empowered. Our commitment is to provide equal opportunities and foster a sense of belonging that enables our employees to thrive and make meaningful contributions.
We are a technology company to harmoniously build a strong economy from the grassroots in order to realize the grassroots communities of technology equity, inclusiveness and sustainability.
We believe prosperity platform is the right solution to deliver high quality digital financial services and to bridge the gap that brings shared prosperity to the World.
Amartha’s Team are highly compassionate people who are impatient to deliver their impacts to alleviate the sufferings of others.
Working at Amartha means you are part of dynamic and compassionate team who make impact on daily basis. It means you sign up for a high-paced environment where everyone is taking part in achieving success and make other people happier.
It also means you wake up every single day energized, and excited of what’s next to be done to help Indonesia and the world a more equitable and prosperous place to live for everyone.
It means you feel special, as whatever you do with Amartha makes a dent in the universe, healing the world a day at a time.
Working at Amartha means you are ready to help and alleviate each other, contribute your best with empathy and passion. As we go long miles, you need a team to achieve your success.
Working at Amartha means you have made a conscious choice to embark on a journey to creating a less painful world. A journey that makes you feel good, that you have contributed to a meaningful work every single day.
Join our impact mission! Check our career page now👉🏼 https://careers.amartha.com/
