HiBob

Senior AI Ops Engineer

HiBob  •  Hybrid  •  4 hours ago
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Job Description

About Us

HiBob helps modern, mid-size businesses transform the way they manage people, giving HR and managers all they need to connect, engage, develop, and retain top talent. Since 2015, we’ve achieved consecutive triple-digit year-over-year growth, all backed by our amazing team of Bobbers from across the globe, making us the choice HRIS of over ~5500 midsize and multinational companies and over 1.5 Milion users.

Our HR platform is intuitive, data-driven, and built for the way people work today: globally, remotely, and collaboratively.

About The Role

We are looking for a Senior AI Ops Engineer to join our AIOps team and help build the AI-powered platforms, agents, and workflows that enable engineering teams across HiBob.

This is a hands-on role for someone who can take AI solutions from idea to production, build the infrastructure around them, and create the observability needed to understand and improve how they behave in the real world.

Responsibilities

Build and operate production-grade AI agents, AI-enabled tools, and workflows that empower developers and operational teams.

Design agentic systems using frameworks such as LangGraph, LangChain, and Supervisor, including RAG, MCP integrations, tool calling, and guardrails.

Build and evolve an AI SDLC harness that helps teams plan, implement, validate, govern, and safely deliver AI-assisted software changes.

Lead AI observability with Langfuse and OpenTelemetry, including tracing, evaluations, quality measurement, and cost analysis.

Build automated evaluation frameworks, including LLM-as-a-judge, to improve the reliability and quality of AI systems.

Design and maintain the infrastructure, CI/CD pipelines, GitOps workflows, and security controls that support AI services.

Develop internal developer tooling and automation that removes friction across the engineering organization.

Partner with engineering and product teams to turn real operational challenges into scalable AI-powered solutions

Requirements

Requirements are often considered a measure of how equipped you are to do the job, but sometimes they aren’t the only factor. If you don’t have all the skills, we’d still like to hear from you. This could be the perfect fit for you and us.

  • 5+ years of experience in DevOps, Platform Engineering, SRE, or similar infrastructure-focused roles
  • Strong coding experience in Python, Go is an advantage
  • Hands-on experience building or operating production LLM applications and agentic workflows
  • Experience with LangGraph, LangChain, Supervisor, or similar frameworks
  • Experience building AI SDLC platforms or harnesses that support the full lifecycle of AI-assisted software delivery
  • Experience with AI observability and evaluation, preferably Langfuse, OpenTelemetry, and LLM-as-a-judge approaches
  • Experience with AWS, Kubernetes, Helm, and GitOps CI/CD tools such as GitHub Actions and ArgoCD
  • Experience building internal developer platforms, DevEx tooling, or engineering automation
  • Strong ownership, problem-solving skills, and ability to lead cross-team initiatives

Nice to have

  • Experience with RAG, knowledge bases, MCP, tool calling, and AI guardrails
  • Experience with Terraform/OpenTofu, Crossplane, and the wider Argo ecosystem
  • Experience with Datadog, Prometheus, service mesh technologies, or large-scale distributed systems

Benefits

Join our village

HiBob is a village filled with amazing people and we’re especially proud of that. It’s a place where Bobbers can be themselves. We’re about fun, dreams, hopes and ambition, just as much as we are about precision, growth, and top performance. Becoming a Bobber means you’ll receive competitive Total Reward offer including:

Financial & Equity Incentives 💰

Equity Plan: Participation in the Company Share Options Plan

Social Contributions and Keren Hishtalmut

Employee Referral Program: $2,500 for each successful hire

Wolt Benefit (meal card): ₪1,000 per month

Health, Wellness 🏥

Private Health Insurance: Comprehensive premium medical coverage

Sick Leave: Full payment from the first day of illness

Wellness Benefits: Annual Headspace subscription and dedicated wellness programs

Preventive Screening: Health screenings for employees aged 40+

Work-Life Balance & Leave ⚖️

Paid Time Off: Competitive paid time off policy

HiBaby: 3 weeks of additional fully paid bounding time for new parents

Bob Balance Days: 4 additional company-wide "long weekend" days (one per quarter)

Social Impact: 2 paid days per year for volunteering and social contribution

Work from Anywhere: Temporary remote work option for up to 2 months (available after 6 months of tenure).

Birthday Day Off: Enjoy a day off during your birthday month

Hybrid Work & Office Environment 🏠

Hybrid Model: A flexible balance between office and home-based work

Home Office Allowance: One-time stipend to ensure an ergonomic and productive home setup

Transportation: Monthly travel allowance or parking arrangements

Pet-Friendly: Dog-friendly office environment to support a stress-free workplace

Culture & Growth 🎉

Social Events: Regular team-building and company-wide events, both local and global

Professional Growth: A culture built on precision, performance, and ambitious career scaling

If this sounds like something you’ve been looking for, we’d love to have you. Come on, join our village 🚀

HiBob

About HiBob

HiBob is the people platform for the modern world of work. Its award-winning solution, Bob, connects HR, payroll, and finance in a single solution, providing organizations with a trusted foundation for managing their people and operations. Building on this foundation of workforce data and trusted people context, HiBob delivers organizational intelligence directly into the systems where work happens, serving as critical infrastructure for the AI-powered enterprise that bridges the gap between people and agents.

Engineered for modern organizational dynamics, HiBob empowers leaders to gain deep visibility into their people and capabilities, identify skill gaps, strategize workforce planning, and foster clear accountability. Today, thousands of mid-sized and enterprise organizations across more than 170 countries rely on HiBob to build more agile, high-performing cultures.

Industry
IT & Software
Company Size
1,001-5,000 employees
Headquarters
New York
Year Founded
2015
Website
hibob.com
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