Job Description

FC Global Services India LLP (First Citizens India), a part of First Citizens BancShares, Inc., a top 20 U.S. financial institution, is a global capability center (GCC) based in Bengaluru. Our India-based teams benefit from the company’s over 125-year legacy of strength and stability. First Citizens India is responsible for delivering value and managing risks for our lines of business. We are particularly proud of our strong, relationship-driven culture and our long-term approach, which are deeply ingrained in our talented workforce. This is evident across all key areas of our operations, including Technology, Enterprise Operations, Finance, Cybersecurity, Risk Management, and Credit Administration. We are seeking talented individuals to join us in our mission of providing solutions fit for our clients’ greatest ambitions.

Value Preposition:

The Senior AI & Innovation Engineer drives the exploration, prototyping, and delivery of next-generation AI solutions that accelerate business innovation and enterprise transformation. This role combines deep technical expertise with hands-on experimentation to evaluate emerging technologies, build proof-of-concepts, and transition successful innovations into scalable production solutions.

Position Title: Senior AI & Innovation Engineer

Career Level: P4

Job Category: Assistant Vice President

Role Type: Hybrid

Job Location: Bangalore

About the Team:

The role collaborates closely with business stakeholders, product owners, architects, and engineering teams to identify high-value opportunities, validate AI-driven solutions, and accelerate adoption of modern AI capabilities across the organization

Impact

Enterprise-wide data modeling initiatives, developing data architecture strategies, and driving innovation in data modeling practices. This role serves as a subject matter expert, providing guidance to cross-functional teams, junior team members, and influencing data-related decisions at the organizational level.

Key Deliverables
AI Innovation & Solution Development

• Design, prototype, and deliver GenAI, LLM-based, and agentic AI solutions to solve complex business challenges.
• Rapidly evaluate emerging AI technologies, frameworks, and platforms through proof-of-concepts and technical assessments.
• Build reusable AI accelerators, templates, and reference implementations to accelerate enterprise adoption.
• Partner with business teams to translate ideas and opportunities into scalable AI-enabled solutions.
• Drive experimentation and MVP development while maintaining focus on production readiness and measurable business outcomes.
• Lead PoC-to-production transitions, ensuring operational readiness, observability, and cost controls.

AWS-Centric AI Engineering

• Design and implement AI and GenAI solutions using AWS-native services, including (but not limited to) Amazon Bedrock, SageMaker, Lambda, ECS/EKS, S3, DynamoDB, Aurora, OpenSearch
• Collaborate with architecture teams to ensure AI solutions meet enterprise standards for scalability, security, reliability, and cost efficiency.
• Ensure solutions align with AWS Well-Architected Framework principles and enterprise governance standards.
• Implement and optimize scalable, secure, and resilient AI pipelines.

Technology Leadership & Best Practices

• Foster a culture of innovation through rapid experimentation, iterative learning, and practical application of emerging technologies.
• Define and promote engineering standards that balance agility, scalability, and governance.
• Collaborate with security, compliance, and governance partners to ensure responsible data and AI usage.
• Mentor engineers and developers in modern AI development practices.

Collaboration & Knowledge Sharing

• Act as a trusted advisor for business and technology leaders on AI-driven innovation opportunities.
• Partner across teams to embed AI-driven insights and automation into business processes.
• Lead internal workshops and enablement sessions to accelerate AI adoption.
• Present innovation findings, technical recommendations, and emerging technology opportunities to senior leadership.

Technical/Business Skills:

• 10+ years of experience in software engineering, AI/ML engineering, data engineering, or related technology disciplines.
• Proven experience building and delivering AI, GenAI, LLM, RAG, agentic AI, or intelligent automation solutions.
• Strong proficiency in Python, SQL, APIs, and modern cloud-native development frameworks.
• Experience evaluating and implementing emerging technologies through prototypes, pilots, and production deployments.
• Hands-on experience with AWS services such as Bedrock, SageMaker, Lambda, ECS/EKS, S3, DynamoDB, Aurora, and OpenSearch
• Experience with Snowflake Cortex AI, Snowflake Native AI capabilities
• Experience with distributed systems, microservices, containerization (Docker/Kubernetes), and modern software engineering practices.
• Demonstrated ability to collaborate with business stakeholders and translate ideas into technical solutions.
• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.

Preferred

• Relevant AWS certifications in cloud architecture, AI/ML, generative AI, or related domains.
• Experience leading innovation programs, technology evaluations, hackathons, or enterprise AI adoption initiatives.
• Experience with agentic AI design patterns, autonomous workflow agents, and AI copilots.
• Demonstrated ability to rapidly prototype new AI concepts and successfully transition PoCs into production-grade systems.

Relationships & Collaboration

• Reports to: Associate Director - Data Engineering

• Partners: Senior leaders and cross-functional teams

• Leads: A team of Data Engineering associates

Accessibility Needs

We are committed to providing an inclusive and accessible hiring process. If you require accommodations at any stage (e.g. application, interviews, onboarding) please let us know, and we will work with you to ensure a seamless experience.

Equal Employment Opportunity

FC Global Services India LLP (First Citizens India) is an Equal Employment Opportunity Employer. We are committed to fostering an inclusive and accessible environment and prohibit all forms of discrimination on the basis of gender, religion, caste, disability, sexual orientation, economic status or any other characteristics protected by the law. We strive to foster a safe and respectful environment in which all individuals are treated with respect and dignity. Our EEO policy ensures fairness throughout the employee life cycle.