US Mobile

Senior AI Engineer - Voice Biometrics & Conversational AI

US Mobile  •  Montréal, CA / Toronto, CA (Onsite)  •  3 months ago
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Job Description

US Mobile is on a mission to revolutionize connectivity. Imagine a world where you can go into a single app and buy terabytes of data for every one of your devices: phone, smart devices, car, home broadband, and more. That’s the future that US Mobile is building: a software platform built truly for the 21st century and the age of 5G and IoT, with world class engineering, best-in-class user experience, and features that will define the next generation of connectivity.
At the core of it all, we have a team and culture that has been recognized by Forbes as one of the top 500 best startup employers in the US. Our team spans diverse backgrounds, cultures, and stories, with employees coming from 20+ countries.
We're a venture-backed company entering hypergrowth, having recently ranked 94th on Inc 5000's fastest-growing private companies in America, and we’re looking for someone exceptional to join our team.
We’re looking for a Senior AI Engineer to lead the evolution of our voice technology stack. Your journey will begin by spearheading our Voice Biometrics and Authentication framework—ensuring our systems are secure and identity-aware. As you establish this foundation, you will transition into architecting the future: Next-Generation Voice AI Agents. You will play a pivotal role in moving beyond simple commands toward creating sophisticated, secure, and human-like conversational entities that can verify, understand, and assist users in real-time.

Key Responsibilities:

  • Establish the Trust Layer: Design and deploy robust voice biometric systems (Speaker Verification and Identification) to serve as the secure entry point for our voice ecosystem.
  • Anti-Spoofing & Security: Develop advanced liveness detection and anti-cloning models to protect against deepfakes and synthetic audio attacks.
  • Architect Voice AI Agents: Lead the long-term transition toward autonomous Voice Agents by integrating Biometrics with ASR, TTS, NLU and LLMs.
  • Pipeline Innovation: Build end-to-end low-latency pipelines that process streaming audio, enabling fluid, real-time "human-in-the-loop" or fully autonomous interactions.
  • LLM Integration: Explore and implement Large Language Models (LLMs) and "Speech-to-Speech" architectures to give our voice agents contextual memory and reasoning capabilities.
  • Performance Engineering: Optimize models for accuracy (minimizing FAR/FRR) and latency, ensuring the agent responds with sub-second "Time to First Token."

Qualifications:

  • 6+ years of experience in AI/Machine Learning, with a strong portfolio in Speech Processing or Audio Intelligence.
  • Biometric Expertise: Proven experience in speaker recognition, embedding extraction (x-vectors/d-vectors), and signal processing.
  • Conversational AI Vision: Deep understanding of the modern "Voice Stack"—specifically how to connect ASR, LLMs, and TTS into a cohesive agentic workflow.
  • Tooling & Frameworks: Expert-level proficiency in PyTorch or TensorFlow, and familiarity with speech libraries such as SpeechBrain, NVIDIA Riva, or Kaldi.
  • Production Excellence: Experience deploying real-time AI models in cloud environments (AWS/GCP/Azure) with an emphasis on high-availability and security.
  • Growth Mindset: A background in general AI with the agility to master niche voice biometrics today and lead broad Voice AI agent strategy tomorrow.

Benefits:

  • Competitive salary
  • Flexible working hours
  • Supplemental health insurance
  • Professional development stipend
  • $500 wfh tech set-up reimbursement
Think you're a good fit?? Apply here to learn more!!
US Mobile

About US Mobile

At US Mobile, we’re on a mission to revolutionize wireless by building the next-generation connectivity platform. We are America's first Super Carrier, bringing lightspeed connection to our customers who are able to switch seamlessly between all three networks. Our goal is to connect the next billion wireless devices onto nationwide 4G and 5G networks, including your phone, drone, car, watch, pet tracker, and everything in between. We’re accomplishing this by leveraging cutting-edge technology and customer-focused UI/UX design.

Whether it’s with our high-speed international roaming options, customizable perks, AI-facilitated plan savings, customizable plans, or real-time dashboards, we’re building the industry’s most exciting user experience.

US Mobile’s 4G LTE network reaches more than 300 million Americans and includes international calling to over 200 countries and territories, but you will never hear from an operator at US Mobile. Our real, live Customer Support Representatives are available by phone or chat 24 hours a day, 7 days a week – to keep you connected, informed, and saving with US Mobile.

Industry
Telecommunications
Company Size
501-1,000 employees
Headquarters
New York, New York
Year Founded
2014
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