Job Description

About Crisis24

Crisis24 is a global, AI-enhanced provider of travel risk management, mass communications, critical event management, crisis-security consulting, personal protection solutions and global medical concierge capabilities, allowing prominent organizations, disruptive brands and influential people to operate with confidence in an uncertain world. Backed by proprietary AI-enabled SaaS technologies, advanced Global Operations Centers, an extensive global footprint, and the largest team of private-sector intelligence analysts in the world, we deliver localized insights and global perspectives alongside medical, security, crisis response, embedded intelligence, and consultancy services as a preferred partner for Fortune 500 corporations.

At Crisis24, we don't just offer jobs – we offer missions. We recruit the very best from the military, intelligence agencies, academia, law enforcement, medicine, or any of our areas of specialty. We protect more than places. We protect people, reputations, and lifestyles, with integrity, discipline, discretion, and purpose. Whether you're stepping into civilian life after service, seeking personal or professional growth, or bringing specialized expertise to a higher calling, we match your ambition with real opportunity. Do the most important work of your career, helping safeguard the world's most important organizations and individuals against risk.

More information is available at https://www.crisis24.com/careers

Job Title: Senior AI Engineer

Department: Software Development

Reports to: Director, Engineering

Location: Bangalore, India

WHO WE ARE LOOKING FOR

As a Senior AI Engineer in our AI pipeline team, you will build pipeline that identifies and alerts customers to emerging risks. This role focuses on designing and deploying advanced data pipelines that combine unstructured data with structured data. You will maintain and enhance models that detect and highlight potential risks, enabling proactive decision-making for our customers.

As the Senior AI Engineer, you will set the vision for our data science initiatives, work with a team of data scientists, and collaborate closely with engineering and product teams to build scalable, high-impact solutions. You will ensure the quality, accuracy, and interpretability of our risk detection models while driving innovation in natural language processing, geospatial analysis, and event detection in a fast-paced, mission-critical environment.

WHAT YOU WILL WORK ON

• Manage LLM production in AWS Bedrock and OpenAI, including deployment, scaling, monitoring, and cost optimization.
• Perform hands-on coding and development work.
• Mentor data scientists, review code, and enforce best practices.
• Translate business goals into model KPIs and measurable impact.
• Prioritize resources and plan data science roadmaps.
• Define strategy for analytics and data science initiatives.
• Collaborate with leadership and product teams on data-driven opportunities.
• Work with the team on end-to-end data science projects from design to deployment.
• Present insights to both technical and non-technical audiences.
• Drive innovation and process improvement through data science.
• Design and validate analytical models using diverse tools.
• Ensure compliance with data privacy, security, and ethical standards.
• Integrate LLM solutions into enterprise workflows with reliability and security.

WHAT YOU WILL BRING

• Bachelor’s, Master’s or Ph.D. in Computer Science, Statistics, Mathematics, Engineering, Data Science, or a related quantitative field.
• 6+ years of experience in Data Science, Machine Learning, or advanced analytics, with a proven track record of successful project delivery and leadership.
• Expertise in statistical modeling, ML, deep learning, data/text mining, and Gen AI prompting.
• Proficient in Python and SQL; experienced with large-scale, real-time data.
• Skilled in AWS and MLOps tools for model deployment and monitoring.
• Proven experience building and deploying production-grade ML systems.
• Strong knowledge of data visualization tools and methods.
• Excellent critical thinking and creative problem-solving skills.
• Committed to ethical data science and data privacy regulations.

Other skills:

• Expertise in advanced NLP and text analytics, including entity recognition, event detection, and multilingual modeling.
• Experience with information retrieval and web data mining, leveraging large-scale scraping, search relevance, and vector databases.
• Familiarity with knowledge graphs and relationship modeling to enhance risk intelligence and entity linkage.
• Strong understanding of MLOps and scalable ML systems using tools like Airflow, Docker/Kubernetes, and Cloud ML platforms.
• Proven leadership and communication skills, with the ability to mentor teams and translate analytical outputs into business insights.

Information Security

• Protect the data and systems of Crisis24 and its stakeholders by adhering to policies, reporting incidents and potential problems, completing regular training, and identifying opportunities for improvement.

Crisis24 is dedicated to equal opportunity in employment. We are committed to a work environment that celebrates diversity. We do not discriminate against any individual based on race, color, sex, national origin, age, religion, marital or parental status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors protected by applicable laws.