Job Description

Senior AI Engineer

Reporting To: Director of Data & AI

Location: Bournemouth / Remote with monthly travel

Job Type: Full Time 37.5 hours a week

Our Purpose: A Better Life for Everyone

Nourish is not simply a technology company; we are a digital partner for the social and health care sector rooted in human connections, with the person being supported at its core. We offer a range of co-produced software solutions tailored to the unique challenges of care, while still being flexible enough to meet the specific needs of each individual service we work with.

We are at an exciting stage of growth. While we are the market leader, we remain ambitious and dedicated to our mission. We continue to revolutionise the sector by investing in our platform and our incredible employees who make this impact possible.

Our Ecosystem

At Nourish, you will contribute to a sophisticated ecosystem that includes:

• Technology that impacts a million people every day: Our core products are used by over 425,000 carers to support 417,000+ individuals

• The Nourish Partnership Programme (NPP): A sector-leading programme that manages strategic integrations with third-party systems to ensure seamless data syncing and interoperability across the care journey.

Our Culture & Values

We look for people who align with the way we work. If you join us, you are joining a culture defined by:

• Making a Difference: We remember who we serve. We are passionate about making a meaningful, positive impact on the lives of carers and those we support

• Agility: We continuously refine and adapt. There is no room for complacency here; we are driven to constantly review and improve our products and processes.

• Collective Effort: We help each other out because we know that when one person wins, we all win. It’s "all hands-on deck" - everyone is in it together.

• Every Person Counts: We treat everyone as a very significant part of our community. We welcome people being their true and authentic selves and value the diverse perspectives they bring.

• Openness to Learning: We believe no question is a silly question and all insights are valuable. Mistakes are part of the improvement process; we dust ourselves off and begin again.

The Team & Role

As a Senior AI Engineer, you will support and contribute to building innovative AI-driven products using modern tools and best practices. Working collaboratively with product leaders, data engineers, software engineers, AI engineering specialists, and the Director of Data and AI, you will help develop cutting-edge solutions for Nourish’s next-generation products.

Key Responsibilities

• Support the design, development, and deployment of scalable product-grade AI-driven features embedded in Nourish products

• Collaborate closely with teams to understand product requirements and assist in translating them into technical implementations.

• Help implement GenAI architectures using best-in-class cloud platform and technologies, e.g., Azure Foundry, AWS Bedrock.

• Design and implement evaluation frameworks and pipelines, including using tools such as langfuse.

• Contribute to the documentation and sharing of best practices around GenAI and Agentic architecture.

• Stay informed and actively engage in learning about new technologies and methodologies in AI.

Requirements

• Proven proficiency in software engineering or machine learning engineering, demonstrated through practical application and contributions to real-world projects.

• Demonstrated ability to design, build, and deploy production-grade Generative AI solutions in professional or research settings. Strong proficiency in Python.

• Experience operating AI/ML systems in production, including observability, cost optimization, and CI/CD for model-driven features (AIOps)

• Solid backend engineering skills: API design (FastAPI/Flask), relational databases (SQL Server, PostgreSQL), ORM frameworks (SQLAlchemy), and schema migration tools (Alembic)

• Experience building and maintaining data pipelines across cloud storage systems (Azure Blob, S3, Synapse)

• Understanding of testing strategies for non-deterministic AI systems (golden tests, regression suites, evaluation frameworks)

• Comfort with config-driven architectures and strong data modelling skills (Pydantic, JSON Schema)

• Strong collaborative and communication skills.

• A proactive learner with a strong desire to adopt and explore emerging technologies.

• Good understanding and hands-on experience with GenAI tools and open-source and commercial large language models (LLMs).

• Familiarity with AI architectures such as Agentic AI, RAG (including GraphRAG)

• Strong experience with either Azure AI stack or AWS AI stack

Nourish Benefits

• Annual Leave: 25 days basic + Public Holidays + an extra day for your Birthday.

• Service-Related Leave: 1 extra day for each completed year of service (up to 5 additional days).

• Health & Wellbeing: Private Medical Insurance (including a personal health fund), Health & Wellbeing platform with 24/7 GP access, and an Employee Assistance Programme (EAP).

• Family & Security: Enhanced Maternity Leave, Group Life Assurance, and Pension Contribution.

• Growth & Connection: Regular career reviews, Referral Bonus schemes, and social events throughout the year.

All positions at Nourish are subject to a satisfactory Enhanced Disclosure and Barring Service (DBS) check, references, and receipt of appropriate Right to Work documents.

Nourish is proud to be an equal opportunities employer and we actively seek and embrace differences in thinking, experience, ethnicity, age, gender, faith, personalities, and styles.