Enteractive is a leader in player engagement and retention for the iGaming industry. We combine human interaction with technology to deliver unique customer experiences at scale.
As we expand our AI capabilities, we are investing in secure, high-performance, on-premise AI systems to power next-generation engagement, automation, and intelligence across our platform.
The Role
We’re looking for a Senior AI Engineer to lead the design and deployment of production-grade AI systems, with a focus on self-hosted models.
You’ll play a key role in shaping how AI is used across Enteractive - from LLM-powered tooling for agents, to automation, personalization, and internal intelligence systems, while ensuring data privacy, performance, and reliability.
This is a hands-on, high-impact role for someone who can bridge research and real-world systems at scale.
Key Responsibilities
Design, build, and maintain AI/LLM infrastructure (self-hosted models, GPUs, inference pipelines)
Develop and deploy LLM-based solutions (RAG systems,internal tools for agents and CRM teams)
Optimize models for latency & throughput in controlled environments
Build scalable data pipelines for training, fine-tuning, and evaluation
Implement model serving and orchestration (e.g., APIs, batching, streaming inference)
Ensure security, compliance, and data privacy across all AI systems
Collaborate with product and operations teams to embed AI into player engagement workflows
Required Skills / Experience
2+ years of experience in AI / ML engineering
Solid understanding of LLMs, embeddings, and prompt engineering
Experience deploying models in on-prem or hybrid environments
Strong Python skills and experience building production APIs/services
Experience with model optimization techniques (quantization, batching, GPU utilization)
Familiarity with MLOps practices (CI/CD, monitoring, versioning)
Strong problem-solving skills and ability to operate autonomously
What we offer
Hybrid working arrangement
Free breakfast and lunch at the office every weekday
Hot and cold beverages available throughout the day
Comprehensive health insurance (in‑patient and out‑patient)
Your own parking space near the office
Mental‑health allowance
High‑end equipment to support your work
Regular company events
Discounts on gyms, spas, massages, real estate services and more
A dynamic, multicultural open‑plan workspace
Ongoing training and development opportunities
Beer Fridays with a selection of drinks and snacks
A dedicated chill area equipped with a PlayStation, table soccer, and a ping‑pong table

Enteractive is the industry leader in Reactivation, driving innovation through our tech, powered by personal human interaction.
As the pioneers behind the (Re)Activation Cloud®, we are experts in personal contact. We partner with operators to increase retention and player loyalty, by engaging with players on a 1-on-1 conversation.
Our (Re)Activation services use the latest innovative technologies to keep your player data safe, highly-secured and compliant with modern regulation including GDPR & G4 Responsible Gaming.
We’re about building bridges between operators and their players. By learning more about them we help you create a win-win situation where players are happier and your company is more profitable.
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