Job Description

Senior AI & Automation Engineer (Agentic)

Location: London, King’s Cross

Working pattern: Hybrid

Design and deliver enterprise agentic AI and intelligent automation solutions within a growing global technology environment.

• We make a difference, delivering outcomes for millions of members.
• Design and build production-grade agentic AI and intelligent automation solutions.
• Join a collaborative global technology function in our London office.

Reach your career potential with AustralianSuper. AustralianSuper has a single-minded ambition: to improve the retirement outcomes of our members. It drives every decision we make and action we take. And just as we are dedicated to realising members’ potential, AustralianSuper is committed to our colleagues achieving theirs. Together, we’re powered by this purpose.

AustralianSuper offers flexible working arrangements, a wealth of career development opportunities and a unique culture. Join our team and grow your career as we strive collectively towards our 2030 vision to be the leading super fund in the world’s best system for members.

Your new role

Reporting to the Infrastructure & Modern Workplace Lead in London, with a functional reporting line to the Senior Manager, Hyperautomation in Australia, you will design, build and support agentic AI and intelligent automation capabilities across AustralianSuper’s technology ecosystem.

This is a hands-on engineering role combining agentic AI, enterprise automation, solution architecture and systems integration. You will develop intelligent solutions that can reason, plan, orchestrate workflows and execute tasks with the appropriate level of autonomy, controls and human oversight.

Working closely with colleagues across Technology, Data and Digital, you will:

• Design and deliver agentic AI systems, autonomous workflows and intelligent automation solutions.
• Translate complex business challenges into scalable agent-based solution architectures.
• Develop agent orchestration using frameworks such as LangChain, Microsoft Semantic Kernel or equivalent technologies.
• Build and optimise Retrieval-Augmented Generation pipelines grounded in trusted and governed information.
• Integrate AI and automation capabilities with enterprise applications, APIs, digital channels and data services.
• Productionise solutions using appropriate DevOps and MLOps practices.
• Monitor agent performance, reliability, drift, hallucination risk and unintended actions.
• Implement guardrails, human-in-the-loop controls and escalation pathways to support responsible and auditable AI.
• Contribute to reusable engineering standards, patterns and best practices.
• Communicate solution designs, risks and opportunities clearly to technical and non-technical stakeholders.
• You will own solutions throughout their lifecycle, from initial design and development through deployment, optimisation, operational support and eventual retirement.

What you’ll need

You will bring significant hands-on engineering experience gained within a complex enterprise environment, together with an interest in building safe, scalable and production-ready AI and automation solutions.

To succeed in this role, you will ideally have:

• Significant experience in technical engineering roles, delivering robust and scalable enterprise solutions.
• Practical experience designing and supporting AI-enabled automation, intelligent decision-support or agentic AI solutions.
• A strong understanding of Generative AI, large language models and agent-based system design, including reasoning, planning, memory and tool use.
• Experience with autonomous workflows, multi-agent architectures, model selection or routing, and adaptive automation patterns.
• Strong expertise across Microsoft Power Platform, including Power Automate, Power Apps and Copilot Studio.
• Experience with Microsoft Foundry, including Foundry Models and Foundry Agent Service.
• An understanding of orchestration frameworks such as LangChain, Microsoft Semantic Kernel or equivalent.
• Experience integrating enterprise systems through APIs, connectors and modern integration standards.
• Knowledge of responsible AI practices, security, privacy, governance, auditability and regulatory considerations.
• The ability to design appropriate guardrails, controls and human-in-the-loop mechanisms.
• Strong analytical, problem-solving and systems-thinking capabilities.
• The confidence to take ownership of complex technical challenges and work effectively in an evolving environment.
• Excellent written and verbal communication skills, with the ability to build trusted relationships across technical and business teams.
• Experience with Azure, GitHub or Azure DevOps, CI/CD, MLOps, ServiceNow, PowerShell, Python or other scripting languages would be advantageous. Exposure to regulated industries such as financial services, pensions or insurance would also be beneficial.
• A qualification in Computer Science, Engineering, Data Science or a related discipline would be welcomed, although equivalent practical industry experience will also be considered.

Life at AustralianSuper

AustralianSuper is committed to colleague development, and we support our people with ongoing learning, coaching and training, as well as career opportunities across our expanding global organisation.

We offer generous leave entitlements and promote a blended working environment in which all roles can flex, and we’re happy to discuss what this looks like for you.

We cultivate a workplace that champions safety, respect, inclusiveness and diversity. We are committed to supporting our diverse workforce in a way that is inclusive and embraces diversity in all its forms. If you require any reasonable adjustments to the recruitment process or the role, please let our recruitment team know.

What’s next

Apply now if you share our values of Energy, Integrity, Generosity of Spirit and Excellent Outcomes and would like the opportunity to work in a challenging, growing and rapidly evolving team to deliver outstanding results.

AustralianSuper uses AI to review resumes and conduct initial phone interviews. This involves processing your resume, cover letter and voice recording in Australia and the USA to help assess your suitability for the applied role. When invited to an AI phone screening, you may opt for a traditional phone screening instead.

Progress, powered by purpose.