Job Description

Guild Mortgage Company, closing loans and opening doors since 1960. As a mortgage banking firm we are dedicated to serving the homeowner/buyer. Our goal is to provide affordable home financing for our customers, utilizing the best terms available while providing a level of professionalism and service unsurpassed in the lending industry.

The Senior AI Analyst leads the translation of advanced artificial intelligence capabilities into tangible business outcomes for the organization. This role combines strong fluency with modern AI tooling and applied data analysis — including SQL, business intelligence platforms, and data storytelling — with senior-level requirements engineering, stakeholder leadership, and program execution. The Senior AI Analyst owns AI initiatives from problem framing through production delivery, partnering with Data Science, AI Engineering, Data Engineering, Product, and business stakeholders to ensure AI investments align with strategic goals and operate responsibly within regulatory and policy expectations. The role also acts as a senior contributor and mentor, supporting the development of less experienced AI Analysts and contributing to standards, frameworks, and shared practices that scale the function across the enterprise.

Compensation

This role is an exempt position with a targeted salary range of $100,000 to $135,000 annually.

Compensation at Guild is influenced by a wide array of factors including but not limited to local and federal minimum wage requirements, education, level of experience, and applicant’s geographical location.

Essential Functions

• Lead the analysis, design, and delivery of AI solutions in partnership with Data Scientists, AI Engineers, Data Engineers, and business teams; drive solutions from concept through user acceptance and production.
• Own end-to-end participation in the development lifecycle for assigned AI initiatives, including discovery, requirements, acceptance criteria, validation, and post-launch evaluation.
• Serve as a senior bridge between technical and non-technical teams, facilitating decisions and ensuring AI solutions align with business strategy and operational realities.
• Partner with senior business leaders, Product, Data, and Technology stakeholders on AI roadmap shaping, prioritization, and risk-informed decision making.
• Identify, frame, and validate complex business problems and opportunities suitable for AI solutions, including cost-benefit, risk, and compliance considerations.
• Document business problems as structured requirements and user stories with rigorous acceptance criteria; coach others on requirements quality.
• Lead stakeholder reviews and design sessions; communicate tradeoffs and recommendations to senior audiences.
• Define and operate monitoring and evaluation approaches for AI solutions in production, including performance, quality, fairness, and reliability indicators; drive feedback into improvement and optimization.
• Act as a senior point of contact for production AI issues; partner with engineering and stakeholders to triage, communicate, and resolve.
• Operationalize responsible AI practices in delivery, including governance documentation, model risk awareness, data handling expectations, and alignment with regulatory and fair lending considerations applicable to mortgage and financial services.
• Apply mortgage and financial services domain understanding to evaluate AI use cases for business viability, regulatory exposure, and customer impact.
• Lead cross-functional initiatives and working groups without formal authority; coordinate dependencies, surface risks, and drive outcomes.
• Mentor and guide AI Analysts; contribute to onboarding, standards, templates, playbooks, and shared practices that scale the function.
• Document and communicate AI project results, tradeoffs, and recommendations to relevant stakeholders, including senior leadership.
• Drive strong communications, partnerships, and stakeholder management with senior leaders, functional managers, and staff.
• Provide data, reports, and information to management as needed.
• Stay current on developments in artificial intelligence and related fields; translate emerging capabilities into actionable opportunities for the organization.
• Perform other duties as assigned.

Qualifications

• Bachelors Degree directly related to the position or equivalent, required in Computer Science, Artificial Intelligence, Data Science, Engineering, or a related field.
• Masters Degree directly related to the position or equivalent, preferred in Computer Science, Artificial Intelligence, Data Science, Engineering, or a related field.
• Minimum four years experience of related analyst experience, artificial intelligence, machine learning, deep learning, natural language processing, computer vision, or related technologies.
• Ability to organize and manage multiple priorities simultaneously.
• Ability to work well independently or within a team.
• Strong interpersonal and customer service skills.
• Experience working in regulated environments; financial services or mortgage industry experience preferred.
• Familiarity with model risk management, fair lending considerations, data governance, and AI governance practices.
• Experience leading AI program execution across cross-functional teams (Product, Data, Engineering, Compliance, Risk).
• Excellent verbal and written communication skills required.
• Highly organized and detail-oriented; ability to work in a fast-paced, metrics-driven environment required.
• Proficiency in Microsoft Office Suite, Word, Excel, Wiki, collaborative cloud-based programs, and third-party software applications required.
• Commitment to company values.
• Customer Service - Proactive attention to each person.
• Integrity - Do and say what's right.
• Respect - Treat others with dignity.
• Collaboration - Listen and work together.
• Learning - Seek knowledge and strive for improvement.
• Excellence – Deliver the unexpected.

Supervision

Job Scope: Responsible for understanding the department/functional area objectives and goals and how own job contributes to achievement of these goals; may contribute insights and ideas on policies, processes, procedures, and efficiency; may recommend changes and enhancements based on analysis and evaluation of circumstances.

Complexity: General precedents may exist for most problems; conducts research/analysis to identify the appropriate approach; works with others to confirm findings.

Impact: Decisions and actions impact the effectiveness of own team and closely related teams.

Interaction/Supervision: Acts as a mentor/guide to less experienced professional contributor staff in a similar role; works independently and only under general direction; guided by professional standards, desired outcomes, and project plan specifications.

Requirements

• Mobility in an office, and may occasionally meet with customers or business partners outside of the office.
• Ability to operate standard office equipment and keyboards.
• Regularly required to accurately perceive, distinguish and interpret information received visually and through audio; e.g., words, numbers and other data broadcasted aloud/viewed on a screen, as well as print and other media.
• Office environment – moderate noise, no substantial exposure to adverse environmental conditions.
• Travel 5% or less.
• This role requires effective adaptation to workplace stressors, including customer service complaints, security responsibilities, and competing priorities.
• Work is primarily performed during the business week, Monday - Friday.

Guild offers a pleasant work environment, competitive compensation and excellent benefits package; including medical, dental, vision, life insurance, AD&D, LTD and 401(k) with employer match.

Guild Mortgage Company is an Equal Opportunity Employer.

REQ#: SENIO018098