Job Description

As a Senior Advisory Solutions Consultant, you will actively drive and manage the technology evaluation stage of the sales process, working in conjunction with the sales team as the key technical adviser and product advocate. Using technical creativity and business acumen, you will illustrate the value that Appian’s platform can provide. You must be able to engage and articulate product positioning to both business and technical users in competitive scenarios. You will also rapidly identify all technical issues of assigned accounts to assure complete customer satisfaction through all stages of the sales process.

The Role:

As a Senior Advisory Solutions Consultant, you are the technical lead during the sales process. You will work with the sales team to show prospective clients how Appian’s platform works in practice. You must articulate the business value a prospective client can expect from implementing Appian solutions. This role follows our SC 2.0 model - which means moving beyond basic feature demos to act as a strategic partner for our customers. You will co-create solutions with them, using your technical background to help shape their long-term strategy. You can read more about the SC 2.0 approach here

This position requires the technical creativity to build working prototypes and the business sense to explain why they matter. You will be responsible for handling technical objections, answering detailed product questions, and making sure potential customers understand exactly how our software fits into their business and provides value.

Your Background:

• Partner with Account Executives to achieve defined sales goals
• Lead efforts to ensure the delivery of all technical resources into the sales campaigns
• Assist in the production of RFPs and other proposals to clients
• Propose technical and creative business solutions in support of sales activities
• Design and deliver high quality technical Proof of Concepts for prospective customers
• Present technical and business aspects of proposed solutions to a C-Level audience
• Represent Appian’s product to customers and at field events such as conferences, summits, seminars, etc.
• Assist with the radiation strategy within the target accounts by building customer relationships
• Manage target accounts that may span multiple Account Executives
• Work with colleagues across the organization to receive the support needed to accomplish the technical goals

Preferred Skills:

• Education: A Bachelor’s degree in Computer Science or a related technical field.
• Experience: 10+ years as a Solutions Consultant or Sales Engineer for enterprise software.
• Technical Background: You must have a background in hands-on technical work, such as previous experience as a Software Engineer or Technical Consultant.
• Sales Partnership: You view yourself as a partner to the sales team, taking equal responsibility for account planning and meeting revenue targets.
• Technical Knowledge: You can answer deep functional questions and are comfortable discussing production environments, including APIs, application servers, and databases.
• Industry Knowledge: You will have experience working large Financial Services & Insurance organisations.