Position: Epic Connect Senior Advisor – MyChart Application
Posting ID 7935
Department: Clinical Systems & Informatics
Status: Permanent Full Time (x1)
Role Level: PG11 ($48.85hr -$61.06hr) commensurate with experience
Site: 2085 Hurontario Street
Posted: August 25-2026
Internal Deadline: September 15-2026
Trillium Health Partners is one of Canada’s largest community-based teaching hospitals, serving the growing and diverse populations of Mississauga, West Toronto, and surrounding communities through the Credit Valley Hospital, Mississauga Hospital, Queensway Health Centre, the Reactivation Care Centre, and the THP-UHN Reactivation Care Centre. Guided by our values of compassion, excellence, and courage, and through our strategic roadmap, Plan to 2030, we are creating a new kind of health care—defined not by illness, but by the health and well-being of people and communities.
About Trillium Health Partners (THP)
Trillium Health Partners (THP) is a leading healthcare organization committed to patient-centred care, innovation, and clinical excellence. Epic is at the core of THP’s digital health strategy, enabling integrated care delivery, patient engagement, and operational excellence across our organization and Epic Connect partner network.
Employees in roles conducive to remote work will have flexibility under the Flex First program, with the expectation of on-site presence as needed. Employees must be available to return to the workplace within 24 hours’ notice; therefore, remote work outside the province or country is not permitted.
The Position
As THP continues to expand its Epic Connect program, we are seeking an experienced Epic Connect Senior Advisor – MyChart Applications to provide leadership in the design, implementation, optimization, and support of MyChart platform for Epic Connect partners.
The Epic Connect Senior Advisor – MyChart Applications will serve as the subject matter expert for Epic's patient-facing digital engagement tool MyChart.
Reporting to the Manager, Epic Connect, this role will work closely with Epic Connect partners, operational leaders, clinical stakeholders, technical teams, training teams, privacy and security teams, and Epic counterparts to ensure successful implementation and ongoing optimization of patient engagement workflows.
This individual will lead highly complex projects, provide strategic guidance to Epic Connect partners, and ensure MyChart solutions align with organizational and patient experience objectives.
Key Responsibilities
Epic Connect MyChart Leadership
Application Design & Build
Epic Connect Partner Support
Required Certification
Minimum Requirements
Note: Certifications as a Principal Trainer or Credentialed Trainer do not meet this requirement.
Experience & Skills
Required Experience
Technical Competencies
Leadership Competencies
Education
Additional Requirements
Why Join THP?
To pursue this career opportunity, please visit our website: www.trilliumhealthpartners.ca Candidates are selected on the basis of their skill, ability, experience and qualifications. Where these factors are relatively equal seniority shall govern providing the successful applicant.
Trillium Health Partners’ (THP) is an equal opportunity employer who values the importance of antiracism work and is committed to integrating antiracism, diversity, equity and inclusion best practices throughout THP operations, policies and culture. Therefore, we ask that even if you do not see yourself fully reflected in every job requirement listed on this posting, we still encourage you to reach out and apply. Research has shown that candidates from underrepresented groups often only apply when they feel 100% qualified. We encourage all applicants who are members of groups that have been marginalized on any grounds enumerated under the Ontario Human Rights Code based on race, gender identity or expression, sex, sexual orientation, disability, political belief, religion, marital or family status, age, and/or status as a First Nations, Métis or Inuk/Inuit person to consider this opportunity.
In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code Trillium Health Partners will provide accommodations throughout the recruitment and selection process to applicants with disabilities. If selected to participate in the recruitment and selection process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.
All personal information is collected under the authority of the Freedom of Information and Protection of Privacy Act.
Trillium Health Partners is identified under the French Language Services Act.
We thank all those who apply but only those selected for further consideration will be contacted.
Trillium Health Partners is a leading hospital with an outstanding record of performance, fiscal responsibility and quality patient care. The hospital encompasses three main sites – Credit Valley Hospital, Mississauga Hospital and Queensway Health Centre – offering the full range of acute care hospital services, as well as a variety of community-based, specialized programs.
Our intention is to achieve the highest quality of care that is easily accessible for our community, at the lowest cost. We are committed to creating an exceptional experience for everyone who walks through our doors.
As our diverse community continues to grow and age, and as more people are living with chronic diseases, we’re taking into account the inevitable changes on the horizon. We know that to continue to deliver exceptional patient care, we must think and act differently, and take a new and innovative approach to the delivery of health care. We envision a new kind of health care for a healthier community – an inter-connected system of care that is organized around the patient, both inside the hospital and beyond its walls. Through partnership, working in a coordinated way across the system, we can meet the needs of our patients and continue to provide outstanding, sustainable quality patient care.
As partners in creating a new kind of health care, we are Better Together.
