Job Description

Job Summary

Technical Requirements : Windows

• Candidate with minimum 5 years of experience handling the SCCM CB/Intune environment.
• Should have good knowledge in Windows Servers 2012 and 2016, windows 10, Active Directory and networking concepts.
• Patch Management of Physical and Virtual environments through WSUS/SCCM/Wufb or SCUP (System Center Updates Publisher).
• Strong working knowledge of SQL Server and associated components and creating custom report using SQL Queries.
• Strong Knowledge on SCCM client/server log files.
• Perform MEMCM application patching, versioning and development.
• Managing SCCM client health for the hierarchy.
• Knowledge on PowerShell cmdlets and scripting.
• Application Deployment Process with Good knowledge on Mass Software Distribution, software Updates management.
• Troubleshooting on SCCM/ConfigMgr Distribution failures and Validating Packaged Applications for Deployment Readiness.
• Managing co-management workloads.
• POC new features and use cases.

Key Responsibilities

windows, SCCM

• Identify security threats for OS/Apps in the environment and remediate.
• Manage device settings via configuration baselines.
• Troubleshooting escalated GPO/wifi/driver related issues.
• Intune Knowledge is bonus.
• Manage windows servicing and understanding of rings mechanism.
• ITIL framework understanding for daily operations.
• Ability to troubleshoot windows OS issues.

Skill Requirements

• Other Requirements :
• Able to establish and run good operations and governance practices.
• ITIL Aware (spl around Incident /Problem /Change Management).
• Good team player and able to manage and mentor team.
• Work on team skill enhancement and training need identification.
• Manage SLA and Availability of Services.
• Root Cause Analysis.
• Periodic evolution of SLA metrics and Audits
• Manage MIS, reports and other regular and ad-hoc deliverables.

Other Requirements

1. Optional But Valuable: Microsoft Certified: Modern Desktop Administrator Associate.
2. Optional But Valuable: Itil Foundation Certification