Discovery Limited

Senior Administrator

Discovery Limited  •  Guadeloupe, GP (Onsite)  •  1 day ago
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Job Description

Senior Administrator

About Discovery

Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.

About Discovery Corporate & Employee Benefits

Discovery Corporate and Employee Benefits is the first and only employee benefits provider to be shaping employee behaviour, creating healthier and wealthier workforces. It is an exciting business to be in as we reimagine the way retirement savings and life insurance is brought to companies and employees

Key Purpose

The Dual Scheme Administrator is responsible for the day-to-day administration of Umbrella Fund Operations and Group Risk Billing within the Retirement Funds business unit. This includes managing Retirement Fund disciplines—such as contributions, claims, transfers, and regulatory processes—and administering Group Risk policies, reassurance premiums, Vitality billing, broker changes, and related queries. The role ensures accurate integration of fund data and financial transactions, compliance with regulatory frameworks, and continuous improvement of processes. The incumbent supports strategic initiatives to streamline fund consolidation, enhance operational efficiency, and deliver committed services to clients, while actively contributing to change management and team motivation.

Areas of responsibility may include but not limited to

  • Areas of responsibility may include but are not limited to:
  • Reconciliation and investments as per Conduct Standard of Contributions as per Employer payroll
  • Section 13A non-compliance prepping and communication to Employers and Members
  • Communication of certificates as per the Regulatory and SLA requirement, member, paid up, investments and benefit statements
  • Capturing Contribution data in register
  • Query management
  • Audit queries

Personal Attributes

  • Strong customercentric mindset
  • High attention to detail and quality
  • Excellent verbal and written communication skills
  • Strong coordination and followthrough ability
  • Proactive, organised, and deadline driven
  • Ability to build and maintain professional relationships
  • Comfortable working across multiple teams and systems
  • Eager to learn, develop, and grow within Account Management
  • Able to work independently and within a team environment

Education and Experience

  • Matric (required)
  • Relevant tertiary qualification (advantageous)
  • 3 to 5 years working experience within a Group Life Administration environment and Retirement Fund
  • System {MIP} Sonata and Compass.
  • 3 to 5 years working experience within a Group Life Administration environment and Retirement Fund.
  • Exposure to Employee Benefits (Group Risk and/or Umbrella Funds) (advantageous)
  • Working knowledge of Microsoft Office (Excel, PowerPoint, Outlook)
  • Experience working with internal systems, workflows, or service platforms (advantageous)

EMPLOYMENT EQUITY

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

Discovery Limited

About Discovery Limited

Imagine a world where people live healthier, more enhanced and protected lives… A world in which each organisation is a powerful influencer and responsible corporate citizen, committed to being a force for social good. As a leading innovator in healthcare, wellness, insurance, investments, financial and life planning, Discovery works ceaselessly to make this vision a reality.

Fuelled by our passion for enhancing lives and our desire to innovate, Discovery consistently sets global standards, creating shared value through shared intellectual capital. A testament to this is our Vitality programme, which is both a platform to incentivise people to live healthier lives as well as a channel through which shared value is delivered.

We are a proudly South African-born, global company with health, life and short term insurance operations in South Africa and the United Kingdom, and a presence in Germany, France, the United States, Canada, Australia, Singapore, Hong Kong, Philippines, Thailand, Malaysia, China and Japan through our Global Vitality Network. We uphold our promise of shared value by being a positive disruptor that focusses on bringing about sustainable change in the lives of the people and communities we serve across the globe.

Our Vitality Shared-Value Insurance model has received international recognition, including being ranked 17th in Fortune’s index of 51 companies “changing the world” in August 2015, and named a leading health innovator at the World Economic Forum in January 2017.

Our values of leadership, honesty, innovation and fairness act as our compass, directing our business practices to take advantage of every opportunity while looking for ways to dazzle clients.

With an unwavering commitment to being the best shared value insurance organisation in the world, Discovery is a powerful force for social good.

Industry
Finance & Insurance
Company Size
10,000+ employees
Headquarters
Johannesburg, ZA
Year Founded
1992
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