Job Description

Be a part of the mission at Whitney Young Health (WYH) to provide high quality healthcare that is affordable and accessible to our diverse community.

WYH has a robust benefits package including generous time off, affordable health, dental and vision insurance, 401k with safe harbor employer match, tuition reimbursement, term life insurance, commuter benefits and more!

GENERAL RESPONSIBILITIES:

The Senior Administrative Assistant supports the activities of Whitney Young Health Center (WYH) by performing clerical duties as assigned.

SPECIFIC RESPONSIBILITIES:

• Develop correspondence, memorandums and reports as required by Supervisor or designee.
• Create and format documents.
• Coordinate meetings and organizational events, prepare agendas and materials, reserve and prepare facilities and coordinate any food and supplies necessary for the meeting.
• Take and transcribe minutes of department staff meetings and WYH center-wide meetings as assigned.
• Attend center-wide meetings as assigned.
• Compile information and prepare monthly reports.
• Operate standard office equipment (scanner/copier/fax, laminator, postage meter, adding machine, etc.)
• Maintain standard business filing systems.
• Maintain provider on-call schedules, as needed.
• Follow proper procedure for opening, sorting and routing incoming mail and preparing outgoing mail. Track department-specific items/individuals and submit pertinent forms for approval, as assigned.
• Assist with Health Center operations as needed.
• Navigate the telephone system as needed to fulfill job duties.
• Use EMR to check provider schedules or any function that directly pertains to job duties, as needed.
• Collaborate with other staff in accomplishing tasks or projects.
• Provide team coverage to other administrative assistants throughout WYH. Assist with a variety of administrative projects, as assigned.
• Ability to travel to all WYH locations.
• Demonstrate excellence in both internal and external customer service.
• Understand and adhere to HIPAA compliance, corporate compliance and client confidentiality.
• Ensure and/or remain in compliance with local, State, and Federal regulation, i.e. DHHSHRSA and NYSDOH, and all accreditation standards (e.g. Joint Commission and NCQA-PCMH).
• Adhere to the National Patient Safety Goals as defined by the Joint Commission and WYH.
• Complete other duties as assigned.
• Position may require occasional after-hours meetings.

Requirements

MINIMUM QUALIFICATIONS:

High school graduate/GED plus 3 years of general office experience. With at least one year of proven administrative assistant experience. Possesses computer skills and is proficient in MS Office Suite, Electronic Medical Records (EMR). Must possess organizational skills. Excellent verbal and written communication skills.

PREFERRED QUALIFICATIONS:

Associate or Bachelor’s degree. Experience in medical/dental/Business office, excellent telephone skills and relates well with the public. Self-starter and able to work independently.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected status.

Salary Range: $21.00 - $22.00 hourly