The Royal Children's Hospital

Senior Administration Officer - Ward Services

The Royal Children's Hospital  •  $40 - $44/hr  •  South Brisbane, AU (Onsite)  •  2 hours ago
Apply
AI can make mistakes so check important info. Chat history is never stored.

Job Description

About the role

Mater Hospital Brisbane has an exciting opportunity for a Senior Administration Officer to join our Ward & Inpatient Services team in a permanent part-time (16 hours per week) capacity. Based at our South Brisbane campus, this position provides experienced administrative support across multiple inpatient ward areas, ensuring seamless service delivery where it's needed most.

Supporting one of Queensland's leading tertiary hospitals, you'll play an integral role in maintaining patient flow, supporting frontline clinical teams and ensuring continuity during planned and unplanned leave, vacancies, onboarding and periods of increased demand. Your work will directly contribute to the exceptional care Mater has been delivering to the Brisbane community for more than 100 years. Mater Hospital Brisbane is home to a 24-hour Adult Emergency Department, intensive and coronary care, medical, surgical and cancer services, with inpatient wards supporting a broad range of specialties and complex patient care.

Salary range: $39.79 - $44.25 per hour plus superannuation andaccess to not-for-profit salary packaging up to $15,900  +access to many staff benefits!

What you’ll be doing

As a valued member of our Wards & Inpatient Administration Services team, you'll provide flexible, high-quality administrative support across a range of inpatient wards, day procedure and endoscopy units helping ensure smooth day-to-day operations and an exceptional experience for patients, visitors and staff. You will:

  • Provide administration support across multiple Ward & Inpatient Services teams
  • Support patient admissions, discharges, bookings and ward reception activities
  • Assist with recruitment administration, onboarding and training coordination for new team members
  • Support rostering activities, leave management and workforce administration
  • Maintain accurate records, data quality and document management
  • Coordinate meetings, prepare agendas and record minutes where required
  • Assist with purchasing, inventory management and other operational administration tasks
  • Identify opportunities to improve workflows, operational efficiency and service delivery
  • Work collaboratively with Nurse Unit Managers, Administration Coordinators and multidisciplinary teams to ensure consistent administrative coverage across services

About you

You're an experienced healthcare administrator who enjoys variety, thrives in a fast-paced environment and can confidently adapt to supporting different teams while delivering outstanding customer service. You will bring:

  • Previous administration experience within a hospital or healthcare environment
  • Demonstrated ability to work across multiple teams and manage competing priorities
  • Experience supporting recruitment, rostering or workforce administration is highly regarded
  • Strong organisational skills with exceptional attention to detail
  • Excellent written and verbal communication skills with a patient-centred approach
  • Intermediate Microsoft Office skills and experience using health information systems
  • Ability to work both independently and collaboratively while using initiative and sound judgement
  • A proactive, flexible and solutions-focused mindset with a commitment to continuous improvement
  • A qualification in Business Administration (or similar) will be highly regarded

Why join us?

Mater is Queensland’s largest not-for-profit healthcare provider, delivering exceptional care to nearly 700,000 patients each year across 11 (soon to be 12) hospitals. We’re leaders in healthcare, education, fundraising & philanthropy and research — and it’s our people who make the difference.

We’re looking for passionate individuals to join our team and help shape the future of care. At Mater, you’ll be part of a purpose-driven organisation that values innovation, compassion, and excellence.

  • Increase your take-home pay with generous salary packaging options, including meal and entertainment benefits
  • Grow your career with access to industry-leading training and professional development through Mater Education
  • Wellbeing support through our Employee Assistance Program and on-site pastoral care teams
  • Access a range of health and wellbeing services with a corporate discount on private health insurance
  • Exclusive discounts across dining, retail, travel, accommodation (just to name a few!)
  • Stay active with unlimited access to discounted gyms via the Fitness Passport program
  • Convenient, discounted on-site parking
  • Enjoy great food with reduced prices at our campus cafés and coffee spots
  • Join Queensland’s Largest and Most Innovative Not-for-Profit Healthcare Team.

Be part of something bigger. Make your move with Mater #GETBETTERWITHMATER

Applications close Friday 14th August 2026–please note, we may contact applicants prior to the closing date, please do not hesitate to APPLY NOW. Direct applications only — we are not engaging recruitment agencies at this time. All successful candidates may be required to complete pre‑employment checks (including criminal history, working rights, medical and working with children checks).

Mater offers a safe, supportive, flexible and inclusive workplace where everyone is valued. We welcome applications from people of all backgrounds and abilities. Visit our Reconciliation webpage

Mater ensures all children have an environment suitable for their safety and wellbeing through proper supervision and safeguarding practices.

The Royal Children's Hospital

About The Royal Children's Hospital

The Royal Children's Hospital (RCH) has been providing outstanding care for Victoria's children and their families for over 147 years.

We are the major specialist paediatric hospital in Victoria and our care extends to children from Tasmania, southern New South Wales and other states around Australia and overseas.

With a passionate, highly skilled and committed staff campus wide of over 5,000, we provide a full range of clinical services, tertiary care and health promotion and prevention programs for children and young people.

We are the designated state-wide major trauma centre for paediatrics in Victoria and a Nationally Funded Centre for cardiac and liver transplantation.

When it comes to training and research we partner with the very best. Our campus partners, the Murdoch Childrens Research Institute (MCRI) and The University of Melbourne Department of Paediatrics, along with the RCH Foundation, are on site with the hospital in Parkville. Together, we are committed to improving the health outcomes for children today and in the future.

In 2016–17, more than 85,654 children attended our Emergency Department, 322,291 specialist clinic appointments were held which was almost 70,000 more than the previous year, more than 17,000 surgeries were performed and more than 48,552 children were admitted to our wards.

Industry
Healthcare & Social Services
Company Size
1,001-5,000 employees
Headquarters
Parkville, AU
Year Founded
Unknown
Website
org.au
Social Media