The Royal Children's Hospital

Senior Administration Officer

The Royal Children's Hospital  •  $40 - $44/hr  •  South Brisbane, AU (Onsite)  •  1 hour ago
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Job Description

About the role

Mater Mothers' Hospital Administration team has an opportunity available for an experienced Senior Administration Officer/ Ward Clerk to join their team working on our inpatients wards and other areas as required.

This is a permanent part-time position at 5 days per fortnight. Based at the South Brisbane campus. There is an ability to pick up shifts to cover sick and annual leave.

Please note – the position will require the availability to work across a 7-day work week, including late shifts (latest finish is at 9pm) and weekends.

Mater Mothers’ Hospital has an excellent reputation for providing quality and compassionate care to women and babies with complex complications in pregnancy, in accordance with the philosophy and tradition of the Sisters of Mercy. As the largest facility of its kind in the southern hemisphere, Mater Mothers’ are the busiest private maternity hospital in the country, and the largest provider of public-funded women’s health services in Queensland.

Salary range: $39.79 - $44.25 per hour plus superannuation and access to not-for-profit salary packaging up to $15,900 + access to many staff benefits!

What you’ll be doing

This position is a Senior Administration Officer, and your role will involve but not limited to:

  • Providing Exceptional Customer Service to patients and clients
  • Processing patient admissions, transfers and discharges and the preparation of clinical forms.
  • Providing administrative support to clinical staff
  • Maintain a high level of discretion and confidentiality, complying with administration, and financial policy and procedures, maintaining accurate, current and accessible files, including maintenance of patient records.
  • Continually demonstrate highly developed written and verbal communication skills.
  • Provide administrative assistance to other senior staff and others as requested
  • Exercise judgement where necessary to solve immediate problems in situations where precedents have not been set and procedures not defined

About you

To be successful in this role, you will demonstrate:

  • Highly experienced in providing medical administration support
  • Highly developed time management and organisational skills
  • Strong computer skills including competence in using Patient Administration systems (or the ability to quickly learn new systems)
  • Excellent customer service and interpersonal communication skills
  • Ability to organise and prioritise work effectively within a busy, fast-paced and demanding environment

Why join us?

Mater is Queensland’s largest not-for-profit network of public and private hospitals and healthcare services, bringing together world-class expertise across healthcare, education, fundraising & philanthropy and research. With more than 14,000 employees, 13 facilities and almost 700,000 patients cared for each year, we're committed to empowering people to live better lives through improved health and wellbeing.

At Mater, our people are at the heart of everything we do. You'll join a values-driven organisation that combines compassionate care with innovation, education and research, creating meaningful career opportunities while making a genuine difference in the communities we serve.

What’s in it for you?

  • Career growth opportunities across healthcare, corporate, research and leadership pathways
  • Professional development and learning through Mater Education and internal development programs
  • Generous salary packaging to help maximise your take-home pay
  • Health and wellbeing support, including EAP, pastoral care and discounted private health insurance
  • Fitness Passport access and a range of lifestyle, retail and travel discounts
  • Discounted parking and reduced prices at Mater cafés and coffee outlets
  • A supportive culture where your contributions are recognised and your development matters

Whether you're looking to grow your career, develop new skills or be part of something meaningful, Mater provides the opportunity to thrive while making a lasting impact.

Be part of something bigger. Make your move with Mater. #GetBetterWithMater

Applications close 22nd October 2026 – please note, we may contact applicants prior to the closing date, please do not hesitate to APPLY NOW.

Direct applications only — we are not engaging recruitment agencies at this time. All successful candidates may be required to complete pre‑employment checks (including criminal history, working rights, medical and working with children checks).

Mater offers a safe, supportive, flexible and inclusive workplace where everyone is valued. We welcome applications from people of all backgrounds and abilities. Visit our Reconciliation webpage.

Mater ensures all children have an environment suitable for their safety and wellbeing through proper supervision and safeguarding practices.

The Royal Children's Hospital

About The Royal Children's Hospital

The Royal Children's Hospital (RCH) has been providing outstanding care for Victoria's children and their families for over 147 years.

We are the major specialist paediatric hospital in Victoria and our care extends to children from Tasmania, southern New South Wales and other states around Australia and overseas.

With a passionate, highly skilled and committed staff campus wide of over 5,000, we provide a full range of clinical services, tertiary care and health promotion and prevention programs for children and young people.

We are the designated state-wide major trauma centre for paediatrics in Victoria and a Nationally Funded Centre for cardiac and liver transplantation.

When it comes to training and research we partner with the very best. Our campus partners, the Murdoch Childrens Research Institute (MCRI) and The University of Melbourne Department of Paediatrics, along with the RCH Foundation, are on site with the hospital in Parkville. Together, we are committed to improving the health outcomes for children today and in the future.

In 2016–17, more than 85,654 children attended our Emergency Department, 322,291 specialist clinic appointments were held which was almost 70,000 more than the previous year, more than 17,000 surgeries were performed and more than 48,552 children were admitted to our wards.

Industry
Healthcare & Social Services
Company Size
1,001-5,000 employees
Headquarters
Parkville, AU
Year Founded
Unknown
Website
org.au
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