Job Description

Financial accuracy plays a direct role in how patients experience care beyond the clinical setting. As a Senior Accounts Receivable Clerk at Hennick Bridgepoint Hospital, you will manage billing, insurance coordination, and account follow-ups that support hospital operations. This role offers an impactful opportunity to work closely with patients and internal teams, where your work helps keep care moving.

Is this you?
You are highly organized and bring structure to detail-oriented environment. Responsible for reviewing daily admissions, discharges, and transfers reports to ensure all patient movements are accurately reflected in the billing system. This requires a consistent and methodical approach to tracking changes, identifying discrepancies, and maintaining accurate, up-to-date records. Coordinating room preferences while ensuring billing accuracy means balancing multiple priorities while maintaining close attention to detail.

With a strong commitment to accuracy and accountability, you play a key role in supporting the integrity and reliability of the department’s financial information. You will update billing systems with sensitive information, support month-end and closing activities, and promptly investigate and resolve discrepancies. Using the same level of diligence, you will assist with follow-up on outstanding balances and contribute to reducing past-due accounts through timely and accurate account management.

You are an effective communicator who approaches financial conversations with empathy, discretion, and professionalism. Engaging with newly admitted patients and families to obtain financial information and insurance coverage requires a thoughtful and respectful approach, ensuring individuals feel supported during the process. You also keep internal teams aligned by sharing updates in a timely manner, helping support smooth day-to-day operations and contribute to an efficient and positive experience for patients, families and team members alike.

About this team:
The Accounts Receivable team operates within a fast-paced hospital finance environment, working collaboratively with Patient Registration, Clinical Units and other Finance Teams. Team members support one another in managing non-routine billing scenarios, resolving system issues and adapting to evolving Ministry policies and procedures. This is a collaborative environment where clear communication, shared knowledge, and commitment to service excellence are essential to success.

In this role you will:

• Support bundled care billing processes by working closely with internal teams and partner hospitals, resolve billing inquiries and maintain timely reconciliation of accounts
• Visit newly admitted patients to discuss patient’s room preferences and obtain relevant financial information
• Contact patient’s insurance provider to confirm coverage and correspond with patients/family and follow up on incomplete or denied claims
• Correspond with various departments within the hospital to initiate room transfers (or changes)
• Review and monitor aged accounts receivable to minimize past due accounts
• Contact past due accounts on a timely basis to make arrangement for payment, determine reason for non-payment and arrange appropriate payment plans
• Reconcile cash receipts to daily reports and prepare bank deposits
• Update billing system with all patient charges, payments and adjustments
• Assist with month-end and year-end close procedures ensuring accuracy and completeness
• Perform various cash handling responsibilities
• Participate in the development and maintenance of the Accounts Receivable procedure manuals
• Assisting patients/patient families with billing inquiries or applications for income security
• Perform other duties consistent with the job classification as required

Job Requirements
Mandatory

• Diploma or degree in accounting from a recognized community college or institution

• 2 years of experience in a related field
• The Hospital may, in its discretion, consider an equivalent combination of education, qualifications and experience
• Previous cash handling experience

Preferred

• Previous experience in a hospital Business Office or Accounts Receivable environment
• Previous experience in Health Care and specifically Ministry of Health reporting
• Working knowledge of MEDITECH BAR (Accounts Receivable) or other accounts receivable system

Skills and Knowledge

• Excellent verbal and written communication skills, able to work well in a consultative, team-orientated environment
• Demonstrate proficiency and working knowledge of Microsoft Office applications at an intermediate level required
• Demonstrated ability to handle and maintain confidential information
• Must have strong organizational skills and the ability to manage multiple, time sensitive service requirements
• Ability to be flexible and adjust quickly to new work situations
• Excellent independent problem solving skill, self-direction and leaderships skills

If this sounds like you and you feel ready to build your accounts receivable career within health
care apply now and let us know why you’d be a great addition to our team.

Salary Minimum - $29.839/hour; Maximum - $32.673/hour
Vacancy Type New/Replacement Vacancy

Employment at Sinai Health is conditional upon the verification of credentials, completion of a health review, and demonstrating proof of immunity and vaccination status of vaccine-preventable diseases. All employees and affiliates will follow safe work practices and comply with health and safety policies, procedures and training. If you believe you are one of the very few people who may require an exemption from vaccination, supporting medical information must be submitted to our Occupational Health department, who will review and assess.

Sinai Health is comprised of Mount Sinai Hospital, Hennick Bridgepoint Hospital, Lunenfeld-Tanenbaum Research Institute and our system partner Circle of Care. We deliver excellent care in hospital, community and home, focusing on the comprehensive needs of people. Sinai Health discovers and translates scientific breakthroughs, pushes boundaries for health solutions and educates future clinical and scientific leaders. Clinical areas of specialization include rehabilitation and complex continuing care, surgery and oncology, urgent and critical care, and women’s and infants’ health. The Lunenfeld-Tanenbaum Research Institute ranks among the top ten biomedical research institutes in the world. Sinai Health is a full affiliate of the University of Toronto.

As an equal opportunity employer who understands that diversity enriches our community and culture, we invite applications from all qualified candidates including Indigenous Peoples, racialized people, disabled people/people with disabilities, women, and members of 2SLGBTQIA+ communities. If you require accommodation(s) due to disability at any point during the application and hiring process, please contact 416-586-4800 ext. 7050, or email TalentAcquisitionAccommodation.msh@sinaihealth.ca