Job Description

LLUXASIA is the leading beauty omnichannel distribution platform of Asia Pacific that has successfully enabled brand growth for more than 100 luxury beauty brands. Our integrated brand-building capabilities include luxury retail, online commerce, consumer marketing, and supply chain management. Since 1986, the company has partnered the world’s finest brands, such as Aveda, Bvlgari, Calvin Klein, Diptyque, Hermes, La Prairie, Montblanc, and SK-II. We have also established Joint Ventures with the likes of LVMH Group, Elizabeth Arden, Puig, Yves Rocher, and By Terry. At the core of our business is a diverse and dynamic #OneTeam of 2000 talents that shape the face of luxury beauty, and delights consumers daily across our growing footprint of 15 markets. Come join us now.

Why Join Us?

At LUXASIA, we believe there is beauty within every talent – that is you.

We grow you by building your competencies and unleashing your potential. We have curated a vast portfolio of over 100 luxury brands across Asia Pacific, and growing. Your work will enrich the lives of millions of consumers across the region. With us, you get to be an entrepreneur, running the business like it is your very own. We give you the autonomy but not without guidance and genuine care. We are a diverse and inclusive team that is courageously innovative. Together as #OneTeam, we celebrate differences, embrace change, explore new ideas, take risks, fail fast, and drive results. While challenges at work are inevitable, the journey promises to be fulfilling.

With LUXASIA, an exciting career filled with robust professional growth awaits you. Isn’t that beautiful?

Position Purpose:

The Senior O2C Specialist is responsible for managing and overseeing the end-to-end O2C processes, ensuring operational excellence, compliance, and the timely delivery of accurate results. This role provides leadership within the O2C team by guiding junior specialists, resolving complex issues, and driving continuous process improvements. The Senior O2C Specialist plays a critical role in maintaining strong customer relationships and supporting organizational financial goals.

What we want you to do...

Accounts Receivable (AR)

• Manage full spectrum of Accounts Receivable functions.
• Review, analyse, and monitor AR aging reports.
• Follow up with customers on overdue outstanding balances and ensure timely collections.
• Issue Credit Notes (CN) and rebill invoices accurately and on time.
• Prepare e-invoice for boutiques sales RM10K and above and customer request.
• Monitor customer credit terms and payment status.
• Perform bank reconciliation and ensure accuracy of receipts posting.
• Arrange and monitor cash collections and credit card terminal settlements.

Inventory Management

• Generate stock balance and stock on hand reports.
• Monitor retail sales transactions captured in the system accurately and timely.
• Monitor sales orders and inventory movement.
• Conduct monthly cycle counts at boutiques/outlets remotely (no travel required).
• Visit boutiques for full stock take exercises (travel required).
• Ensure inventory variances are properly investigated, and stock adjustments are completed within timeline.

Month-End & Reporting

• Support month-end closing activities.
• Prepare reconciliation schedules and inventory reports.
• Prepare and submit monthly retail sales reports to landlords on a timely basis.
• Ensure proper documentation and filing for finance records.
• Assist in preparing management reports related to AR and inventory.

Audit & Compliance

• Assist in Internal Audit, External Audit, and Tax queries.
• Coordinate and complete yearly Gross Turnover (GTO) audits.
• Ensure compliance with company SOPs and financial controls.

Administrative & Operational Support

• Handle administrative tasks related to boutique operations.
• Apply and renew relevant business and operational licenses.
• Coordinate operational arrangements such as cash collection services and payment terminals.
• Support ad hoc assignments as delegated by management.

Requirements

• Diploma/Degree in Accounting, Finance, Business Administration, or related field.
• Minimum 3–4 years of working experience in AR, inventory, or retail finance operations.
• Experience in FMCG industry is preferred.
• Experience working with ERP systems, preferably SAP.
• Proficient in Microsoft Excel and reporting.
• Strong analytical, organizational, and problem-solving skills.
• Able to work in a fast-paced retail environment, independently and meet deadlines.
• Willing to travel for stock take activities.

Preferred Skills

• Knowledge of retail operations and stock control processes.
• Experience handling GTO audits and reconciliations.
• Good communication and follow-up skills for collection activities.
• Detail-oriented with strong accuracy in reporting and reconciliation.

Benefits

We promise to offer you:

• An open and massively friendly work environment full of ambitious and skilled people who love what they do and do what they love
• Lots of challenges, fast-pace, opportunities to develop yourself and fun times
• Committed executive team to support your best performance

Do you have what it takes to succeed in a fast-paced and intense environment? Do you thrive on challenges? Do you want to bring innovative ideas to life? Are you keen to abandon the status quo, try new things, embrace failures as lessons, recover fast, yet always pursue excellence?

If so, you are the one we are looking for. JOIN US and let’s grow together.

To explore other careers opportunities, visit our careers page @ https://www.luxasia.com/careers/

If you have a question for us, please drop us an email here.

We regret to inform you that only shortlisted candidates will be contacted. Thank you.

Recruitment Privacy Notice

By proceeding with your application, you confirm that you have read LUXASIA's recruitment privacy notice [ https://www.luxasia.com/recruitment-privacy-notice/] and consent to the LUXASIA group collecting, processing and disclosing your personal data for purposes specified in the notice.

Note to staffing agencies

Please DO NOT contact LUXASIA’s employees or Talent & Excitement (T&E) team in an attempt to present candidates for our roles. LUXASIA has our own panel of appointed agencies that we work with. Any agency who is interested to work with us must obtain prior written approval from LUXASIA’s T&E team before you submit candidates’ resumes, and then only in conjunction with a valid fully executed contract for service and in response to a specific job opening. LUXASIA will not pay a fee to any Agency that does not have such agreement in place. Thank you for your understanding.

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