Job Description

This position serves as a Veterans Affairs (VA) School Certifying Official (SCO), assisting veterans and eligible dependents in obtaining educational benefits and ensuring institutional compliance with applicable VA regulations. The position is responsible for certifying student enrollments, maintaining veterans educational benefits records, administering the Yellow Ribbon Program, and obtaining VA approval for new academic programs as required.

In addition, this position coordinates the receipt, reconciliation, and posting of Veterans Affairs educational benefit payments and Yellow Ribbon funds to student accounts. The position supports Accounts Receivable operations through account maintenance, student account support, reporting, and other financial processes related to student billing and collections.

• Knowledge of Veterans Affairs educational benefit regulations
• Ability to communicate effectively both in verbal and written capacities.
• Ability to work well under pressure, work independently, meet deadlines, and handle multiple tasks at once.
• Knowledge of basic Microsoft Office computer programs such as Word, Excel, etc.
• Ability to keep clear and accurate records: excellent organizational skills required.

REQUIRED EDUCATION AND EXPERIENCE:

• High school diploma or equivalent
• 6 years' experience

Any appropriate combination of relevant education, experience, and/or certifications may be considered.

PREFERRED QUALIFICATIONS:

• Bachelor’s degree.
• Experience working with student accounting, accounts receivable, or financial aid systems.
• One year of experience administering Veterans Affairs educational benefits.
• Familiarity with the policies and procedures of a college or university, particularly those related to student accounts, billing, financial aid, or veterans' educational benefits.

Tulane University is an equal opportunity educator and employer committed to providing an education and employment environment free of unlawful discrimination, harassment, and retaliation. Legally protected demographic classifications (such as a person’s race, color, religion, age, sex, national origin, shared ancestry, disability, genetics, veteran status, or any other characteristic protected by federal, state, or local laws) are not relied upon as an eligibility, selection or participation criteria for Tulane’s employment or educational programs or activities.

Tulane University is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing an application or during any phase of the interview process, please contact the Office of Human Resources by phone at 504-865-4748 or by email at hr@tulane.edu.