Job Description

Who We Are

Join a team that puts its People First! Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

What We Do

We are looking for an innovative and driven Senior Accounting Analyst to join our Accounts Receivable Invoicing team. This role is ideal for someone who thrives in a dynamic, fast-paced environment and enjoys understanding business needs and translating them into effective accounting processes and solutions.

This position will play a key role in supporting end-to-end invoicing operations, including complex transaction processing, customer account maintenance, and process improvement initiatives. The Senior Analyst will partner closely with internal and external stakeholders to ensure accurate invoicing, timely issue resolution, and continuous improvement of service levels.

The ideal candidate is detail-oriented, analytical, and capable of handling complex accounting scenarios while maintaining a high degree of accuracy.
Position will be primarily remote. Team member must be willing to attend in-person meetings in Scottsdale, Arizona as requested.

Performs a variety of routine and non-routine analysis functions in accordance with standard accounting procedures, with a focus on Accounts Receivable and invoicing operations. Responsible for driving process improvements, standardizing procedures, supporting business units, and leading operational and analytical initiatives within the AR function.

What You'll Do:

• Perform complex Accounts Receivable invoicing activities, including processing invoice uploads, adjustments, and credit memo applications in Oracle
• Manage and prioritize work from Shared Inbox, ensuring timely processing, proper documentation, and adherence to SLAs
• Research and resolve invoice discrepancies, customer issues, and reconciliation variances across multiple systems
• Load and process billing files and ensure successful interface into Oracle, including review of interface reports and follow-up on exceptions
• Perform and review credit memo applications, invoice adjustments, and manual billing corrections to ensure accurate account balances
• Support monthly and periodic processes such as small balance write-offs and aging-related activities, including preparation, validation, and approvals
• Analyze clarification trends and develop reporting to identify training and process improvement opportunities
• Review and maintain customer account data, including Internal vs. External classifications, collector assignments, and account setups, ensuring accuracy, data integrity, and alignment with organizational guidelines
• Actively pursue process improvements and drive automation, standardization, and efficiency initiatives
• Partner with cross-functional teams (Customer Service, Operations, IT, and Accounting) to resolve issues and enhance invoicing processes
• Support audit and SOX compliance activities by maintaining documentation, responding to audit requests, and ensuring processes align with internal control requirements

What You'll Bring:

• Bachelor’s degree or equivalent combination of education and experience
• 3+ years of related accounting or financial analysis experience, preferably in Accounts Receivable, invoicing, or revenue operations
• Works under minimal supervision
• Relies on experience and judgment to plan and accomplish goals
• Exercises a high degree of creativity and latitude in problem-solving and decision-making
• Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
• Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions
• Demonstrates a conceptual understanding of accounting and finance principals and the ability to apply them to the duties described above
• Strong computer skills including all applications in Microsoft Office
• Excellent communication skills, both written and verbal, with the ability to work cross-functionally
• Ability to diagnose and analyze problems and identify and drive appropriate solutions
• Experience facilitating meetings with high level cross functional teams
• Experience with mainframe system, Oracle preferred
• Experience with SharePoint and workflow tools preferred

Pay Range: $50,800.00 - $67,700.00 AnnuallyThis hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.

What We Offer

By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees - not just because it's the right thing to do, but because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.