
Oversee the full cycle of accounts receivable, including billing, collections, cash applications, and reconciliations.
Review and ensure the accuracy of invoices before dispatching to clients.
Monitor customer accounts and aging reports; follow up on overdue payments.
Perform account reconciliations and resolve discrepancies in a timely manner.
Support month-end and year-end closing activities related to AR.
Collaborate with internal teams (sales, customer service, operations) to resolve billing or payment issues.
Maintain customer master data and ensure compliance with internal policies and controls.
Assist with audits and provide necessary documentation related to AR.
Prepare AR reports and metrics for management review.
Support implementation and improvement of AR systems, processes, and automation tools.
Mentor and provide guidance to junior AR accountants as needed.
Bachelors degree in Accounting, Finance, or a related field.
Strong understanding of AR processes, internal controls, and accounting principles (GAAP/IFRS).
Proficient in accounting software (e.g., SAP, Oracle, NetSuite, or similar ERP systems).
Advanced Excel skills (VLOOKUP, pivot tables, etc.).
Excellent analytical, problem-solving, and organizational skills.
Strong interpersonal and communication skills.
High attention to detail and accuracy.
CPA, CMA, or equivalent certification is a plus.
Experience in a shared services environment or BPO industry is an advantage.
Familiarity with international AR procedures or multi-currency transactions.

RAYA Customer Experience provides next-generation BPO and customer experience management on behalf of clients across various industries. RAYA CX has been the preferred partner of customer service, technical support, and global services for Fortune 1000 companies across North America, Europe, the Middle East, and Africa, since 2001.
Delivering from the most competitive and highly skilled labor markets, RAYA CX provides an array of integrated business process outsourcing solutions supported by advanced technology, robust strategies, continuous improvement, and innovation.