Flight Centre Travel Group

Senior Account Manager, SEA

Flight Centre Travel Group  •  Singapore, SG (Onsite)  •  1 month ago
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Job Description

Senior Account Manager, SEA | Your Next Big Win Starts Here.

If you love building strategic partnerships, driving growth for top-tier clients, and turning data into game-changing insights—this role has your name on it.

At FCM, we combine cutting-edge technology with a people-centric mindset to transform our clients' travel programmes. Globally & locally connected, fun & energetic, flexible, and a little unconventional; that's our FCM way!

About the Opportunity

As a Senior Account Manager, you'll be the strategic driver behind our most important client relationships, managing complex multinational travel programs and delivering winning strategies that drive retention, growth, and value. You'll work with C-Suite stakeholders, lead program optimisation initiatives, and be the trusted advisor clients turn to for innovation and results. We are looking for a client-centric relationship builder with strong commercial acumen who is ready to make a real impact in a highly visible role and thrive in a fast and dynamic environment.

What You Will Do

  • Manage regional travel program performance and lead complex multinational client programs to drive retention and growth
  • Build strategic partnerships with C-Suite stakeholders, procurement executives, and preferred suppliers
  • Own program success through governance, structure, and relationship building—be the driver of change
  • Identify opportunities for program efficiencies, process improvements and innovations that deliver value
  • Ensure program compliance, capture leakages and provide competitive insights
  • Execute and negotiate contractual obligations to achieve agreed outcomes for all parties
  • Lead webinars, customer reviews and workshops with industry expertise and market intelligence
  • Analyse data, generate reports and translate insights into actionable recommendations
  • Execute strategies seamlessly across functions, geographies, and time zones

Who We're Looking For

  • 5+ years in post-sales B2B roles with multinational companies globally, OR 8-10 years in regional account management
  • A relationship builder who connects authentically at all levels—from travel managers to C-Suite executives
  • Track record of client success with excellent communication skills that influence and drive change
  • Strong analytics and data interpretation skills with a solution-focused mindset
  • Self-motivated with personal excellence, resilience and optimism in changing circumstances
  • Excellent team player who collaborates across functions and geographies
  • TMC experience? Great! (But if not, no worries — we can teach that!)

Our FCM Difference

We are fiercely proud of our company culture. Our employees are difference makers and here, you will find:

  • We are an inclusive bunch and encourage you to come as you are. Enjoy the freedom to be brilliantly yourself
  • Work life Balance: We believe in “No Leave = No Life” so have your own travel adventures with paid annual leave and access travel industry perks
  • Celebrate wins at legendary Buzz Nights and our top performers attend our mind blowing annual Global Gathering event
  • Brightness of Future - Advance your career locally or globally

At FCM, we're unconventional, always flexible, and globally connected. Come as you are, dream outrageously big, and help us transform the world of business travel.

Your next big win starts here. Apply now!

#LI-KM1#FCMAS#LI-Onsite

Flight Centre Travel Group

About Flight Centre Travel Group

Flight Centre Travel Group (FCTG) is one of the world’s largest travel companies, employing 15,000 like-minded individuals – known as ‘Flighties’.

Our story dates to 1973, when founder Graham Turner (aka “Skroo") and friend Geoff “Spy” Lomas buy a double-decker bus and take off on their first tour around Spain, Portugal and Morrocco, 3 years later forming the first business, Top Deck. After flight deregulations in the 80s our first retail "Flight Centre" stores opened in Australia in 1982, London in 1984, and NZ in 1987.

1987 was also the year we held our first “Global Gathering” awards event celebrating our amazing people, a tradition that continues to this day.

And in 2025 we launched our very first loyalty program, World360 Rewards! Our Australian customers now able to earn and redeem points across Flight Centre, Travel Associates, and Cruiseabout.

We’re in our 40s now and a lot has changed! With global headquarters in Brisbane, Australia, our company owned leisure and corporate travel businesses span three major regions: APAC, The Americas and EMEA.

Our flagship corporate travel management brand, FCM, extends our reach even further through a network covering over 100 countries via both company-owned operations and independent licensees.

With 30 brands across our global footprint, our team spans from customer-facing to internal support roles. The opportunities just as diverse – from a Travel Consultant at Flight Centre or Envoyage, to a Machine Learning Scientist in one of our tech pillars.

Together, we live and breathe our number one philosophy, Our People, driven by our purpose ‘To open up the world for those who want to see’.

Our values are simple and powerful - Ownership, Egalitarianism and Irreverence.

We support our people with opportunities to help you thrive, connect, give, move and be rewarded. Our people have access to a suite of curated benefits to ensure holistic wellbeing – from mental and physical health to financial freedom. 

Industry
Travel & Hospitality
Company Size
5,001-10,000 employees
Headquarters
South Brisbane, AU
Year Founded
Unknown
Website
fctgl.com
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