Job Title:
Senior Account Manager, Enablement Partner
The Role:
Key Responsibilities
Strategy
Responsible for assigned accounts within Southeast Asia and shall take the lead inmaintainingexisting business andgenerating visible business growth
Understand customer’s business and technology road map and drive internal teams for continuous improvement in term of product quality,establishingtechnical edge and market competitiveness
Understand corporate, division and field operations goals and develop specific strategies to achieve setsales objectiveswith the support from Regional Director
Monthly update on activities progress, strategic plans including account’s financial status and their business strategy, competitive landscape, market share data and customer’s needs and requirements
Well versed in all Entegris product offeringsservices and able to promote and sell
Account Management
Participate in the team’s weekly working meetings, provide updates on opportunities and issues as well as accelerate market share wins
Develop and upkeep key account sheet, customer org, and battlefield. Regular on-time submission of accounts forecast plan
Drive effective pricing strategy, managecontractand price negotiations process at accounts; focus on increasing average selling prices and improving profitabilityin accordance withtotal margin strategy
Leverage market intelligence and customer insights to developaccurateforecasts, ensuring high forecast precision to support effective business planning and decision making
Work closely with global and regional support teams such as Product Management, Logistics, Quality, Finance, etc. to ensure indirect pre- and after-sales service to accounts are effectively provided
Effectiveutilizationof support of Regional Product Support and Field Applications Engineers for pre and after-sales activities
Managecustomer requests and ensuretimelyresolution of shipment,supply,qualityand PCNissues
Ensure forecast accuracy improvement through regular customer engagement and internal reviews and highlight risks,opportunitiesand inventory concerns, and manage product allocation during supply-constrained situations
Facilitate communication between customers and Quality/Technical/Product teams on failure analysis and corrective actions, product changes, manufacturingtransfersand product lifecycle updates
Support customer business reviews byconsolidatingoperational data, shipment performance, and issue resolution status
Relationship Management
Develop andmaintainsenior level industry contacts and relationships to provide opportunities for new businesses
Complete quarterly review of newlyidentifiedEconomic Buying Influence (EBI), Technical Buying Influence (TBI) and Coach Roles at accounts and details of their influence onattainingquantifiable revenue
Maintain strong working relationships with customers and internal stakeholders
Asset Management
Manage Entegris’ assets (accounts receivable, expenses, inventory, personnel, etc.) effectively serving customer needs while providing Entegris with a suitable return on its investment
Process Management
Assess and discover ways to improve internal business processes that positively influence customer satisfaction
Maintain regular usage and update accounts information and activities on CRM
Analyze backlog, shipments, forecast accuracy,inventoryand service level performance
Maintain data accuracy within SAP, CRM, and reporting systems.
Support continuous improvement initiatives to improve operational efficiency and customer satisfaction
In this role you will:
The Senior Account Manageris responsible forachievingsales objectives, gaining market sharesand profitability levels at assigned region’s specific markets, through executing the Business Unit strategies as well as developed tactical sales strategies developed for Southeast Asia region.This roleis responsible for supporting customersbymanagingorder fulfillment, delivery expedites, forecasting activities, Product Change Notifications (PCNs), return authorizations, and operational escalationsandserves as the primary interface between customers, Account Managers, Planning, Logistics, Manufacturing, Quality, and Product Management teams to ensure excellent customer experience and operational execution. The position requires strong cross-functional collaboration, proactive communication, and effective management of customer deliverables
Traits we believe make a strong candidate:
Skills & Competencies
Bachelor’s degree in engineering or science with 3 – 5 years’ experience in the Semiconductor / waferfabindustry
Previoussales experiences in Semiconductor front end will be a plus
Customer-centric, proactive and results driven approach
Ability to manage multiple priorities in a fast-paced environment
Strong analytical,problem-solvingand decision-makingcapabilities
Effective stakeholder management and communication skills
Ability to influence and coordinate across functions without direct authority
Experience with Salesforce, Power BI,SAPor similar ERP/CRM tools preferred
Possess Class 3 driving license and own a car
Your success will be measured by:
The ideal candidate is customer-focused, proactive, and highly organized, with the ability to manage multiple priorities while working effectively across functions. Theydemonstratestrong ownership, attention to detail, and a continuous improvement mindset, consistently delivering operational excellence while building trusted relationships with customers and internal stakeholders.Being a dependable business partner who ensures customer commitments aremetand challenges are resolved through collaboration, accountability, innovation, and excellence.

Artificial intelligence, augmented reality, Internet of Things – these are not just trends, they are drivers changing the way people live across the globe. With these new drivers and the increasing speed of innovation, there comes an expectation for higher-quality, higher-performing technologies at a faster pace.
Every day, and for more than 50 years, Entegris’ singular mission has been to help customers utilize our advanced science-based solutions to support demand drivers; to innovate faster and more efficiently; and ultimately to transform the world. Through the power of our solutions and technology expertise, Entegris provides customers with innovative, science-based solutions to their toughest technology challenges.
Headquartered in Billerica, Massachusetts, Entegris employs approximately 8,000 people worldwide, with roughly half employed in Asia-Pacific or Europe.
With research and development, customer service, analytical labs, and manufacturing in Asia-Pacific, North America and Europe, Entegris supports customers around the globe as they take technology to the next level.