Entegris

Senior Account Manager, Enablement Partner

Entegris  •  Singapore, SG (Onsite)  •  23 hours ago
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Job Description

Job Title:

Senior Account Manager, Enablement Partner

The Role:

Key Responsibilities

Strategy

  • Responsible for assigned accounts within Southeast Asia and shall take the lead inmaintainingexisting business andgenerating visible business growth

  • Understand customer’s business and technology road map and drive internal teams for continuous improvement in term of product quality,establishingtechnical edge and market competitiveness

  • Understand corporate, division and field operations goals and develop specific strategies to achieve setsales objectiveswith the support from Regional Director

  • Monthly update on activities progress, strategic plans including account’s financial status and their business strategy, competitive landscape, market share data and customer’s needs and requirements

  • Well versed in all Entegris product offeringsservices and able to promote and sell

Account Management

  • Participate in the team’s weekly working meetings, provide updates on opportunities and issues as well as accelerate market share wins

  • Develop and upkeep key account sheet, customer org, and battlefield. Regular on-time submission of accounts forecast plan

  • Drive effective pricing strategy, managecontractand price negotiations process at accounts; focus on increasing average selling prices and improving profitabilityin accordance withtotal margin strategy

  • Leverage market intelligence and customer insights to developaccurateforecasts, ensuring high forecast precision to support effective business planning and decision making

  • Work closely with global and regional support teams such as Product Management, Logistics, Quality, Finance, etc. to ensure indirect pre- and after-sales service to accounts are effectively provided

  • Effectiveutilizationof support of Regional Product Support and Field Applications Engineers for pre and after-sales activities

  • Managecustomer requests and ensuretimelyresolution of shipment,supply,qualityand PCNissues

  • Ensure forecast accuracy improvement through regular customer engagement and internal reviews and highlight risks,opportunitiesand inventory concerns, and manage product allocation during supply-constrained situations

  • Facilitate communication between customers and Quality/Technical/Product teams on failure analysis and corrective actions, product changes, manufacturingtransfersand product lifecycle updates

  • Support customer business reviews byconsolidatingoperational data, shipment performance, and issue resolution status

Relationship Management

  • Develop andmaintainsenior level industry contacts and relationships to provide opportunities for new businesses

  • Complete quarterly review of newlyidentifiedEconomic Buying Influence (EBI), Technical Buying Influence (TBI) and Coach Roles at accounts and details of their influence onattainingquantifiable revenue

  • Maintain strong working relationships with customers and internal stakeholders

Asset Management

  • Manage Entegris’ assets (accounts receivable, expenses, inventory, personnel, etc.) effectively serving customer needs while providing Entegris with a suitable return on its investment

Process Management

  • Assess and discover ways to improve internal business processes that positively influence customer satisfaction

  • Maintain regular usage and update accounts information and activities on CRM

  • Analyze backlog, shipments, forecast accuracy,inventoryand service level performance

  • Maintain data accuracy within SAP, CRM, and reporting systems.

  • Support continuous improvement initiatives to improve operational efficiency and customer satisfaction

In this role you will:

The Senior Account Manageris responsible forachievingsales objectives, gaining market sharesand profitability levels at assigned region’s specific markets, through executing the Business Unit strategies as well as developed tactical sales strategies developed for Southeast Asia region.This roleis responsible for supporting customersbymanagingorder fulfillment, delivery expedites, forecasting activities, Product Change Notifications (PCNs), return authorizations, and operational escalationsandserves as the primary interface between customers, Account Managers, Planning, Logistics, Manufacturing, Quality, and Product Management teams to ensure excellent customer experience and operational execution. The position requires strong cross-functional collaboration, proactive communication, and effective management of customer deliverables

Traits we believe make a strong candidate:

Skills & Competencies

  • Bachelor’s degree in engineering or science with 3 – 5 years’ experience in the Semiconductor / waferfabindustry

  • Previoussales experiences in Semiconductor front end will be a plus

  • Customer-centric, proactive and results driven approach

  • Ability to manage multiple priorities in a fast-paced environment

  • Strong analytical,problem-solvingand decision-makingcapabilities

  • Effective stakeholder management and communication skills

  • Ability to influence and coordinate across functions without direct authority

  • Experience with Salesforce, Power BI,SAPor similar ERP/CRM tools preferred

  • Possess Class 3 driving license and own a car

Your success will be measured by:

The ideal candidate is customer-focused, proactive, and highly organized, with the ability to manage multiple priorities while working effectively across functions. Theydemonstratestrong ownership, attention to detail, and a continuous improvement mindset, consistently delivering operational excellence while building trusted relationships with customers and internal stakeholders.Being a dependable business partner who ensures customer commitments aremetand challenges are resolved through collaboration, accountability, innovation, and excellence.

Entegris

About Entegris

Artificial intelligence, augmented reality, Internet of Things – these are not just trends, they are drivers changing the way people live across the globe. With these new drivers and the increasing speed of innovation, there comes an expectation for higher-quality, higher-performing technologies at a faster pace.

Every day, and for more than 50 years, Entegris’ singular mission has been to help customers utilize our advanced science-based solutions to support demand drivers; to innovate faster and more efficiently; and ultimately to transform the world. Through the power of our solutions and technology expertise, Entegris provides customers with innovative, science-based solutions to their toughest technology challenges.

Headquartered in Billerica, Massachusetts, Entegris employs approximately 8,000 people worldwide, with roughly half employed in Asia-Pacific or Europe.

With research and development, customer service, analytical labs, and manufacturing in Asia-Pacific, North America and Europe, Entegris supports customers around the globe as they take technology to the next level.

Industry
Hardware & Semiconductors
Company Size
5,001-10,000 employees
Headquarters
Billerica, MA
Year Founded
Unknown
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