Job Description

Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,460 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.

People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.

Reporting to the Area Director of Sales, you will lead the charge in driving growth across the Baltics - winning new business, strengthening key partnerships, and unlocking commercial opportunities from our base in Riga.

A key part of this role will also be representing the Baltic region across international trade shows, fairs, roadshows, workshops, and industry events - actively promoting our hotels and destinations, building strategic relationships, and driving business into the region from international markets.

Are you commercially driven, passionate about client engagement, and ready to make your mark across international markets?

We’re looking for a Senior Account Manager Baltics to join our dynamic sales team, taking ownership of a portfolio of key clients while expanding our presence across the region.

In this role, you’ll become a trusted advisor to both clients and hotels - blending strategic insight with hands-on execution to identify opportunities, optimize performance, and deliver strong results.

What You’ll Be Doing

• Take full ownership of key accounts - growing partnerships, identifying opportunities, and maximizing total revenue potential
• Act as an ambassador and represent Baltic region across international trade shows, fairs, roadshows, workshops, client meetings and industry events - proactively generating business opportunities and driving revenue from international markets into the Baltics
• Drive profitable revenue growth and market share across the Baltic region
• Develop and execute strategic sales plans aligned with hotel and regional priorities
• Manage both inbound and outbound business opportunities, across all segments
• Act as a consultative sales expert, understanding client needs and delivering tailored solutions
• Build strong collaboration with hotel teams, revenue management, and wider commercial teams
• Lead RFP processes, negotiations, and contract management end-to-end
• Leverage CRM and sales tools to track performance, analyze trends, and optimize results
• Stay ahead of industry trends, competitor activity, and market developments

Qualifications

• Proven experience in sales or account management, ideally within hospitality
• Strong track record of delivering revenue growth and managing client portfolios
• A natural relationship builder with excellent communication and negotiation skills
• Commercial mindset with the ability to translate strategy into results
• Highly organized and able to manage multiple priorities in a dynamic environment
• Comfortable working with data, CRM systems, and sales tools
• A proactive, entrepreneurial spirit with a “Yes I Can!” attitude
• Good command of English

Additional Information

Why Join Radisson Hotel Group?

Live the Magic of Hospitality - Be part of a team that creates exceptional experiences and memorable moments every day. Let your Yes I Can! spirit shine as you bring hospitality to life.

Build a Great Career - No matter your background or experience, we invest in your growth, learning, and career development - helping you reach your full potential.

Experience the Team Spirit - Join a workplace that’s inclusive, fun, and meaningful. We celebrate diversity, support one another and foster a sense of belonging through our Employee Resource Groups and inclusion initiatives.

Lead with Your Ambition - Your ideas, passion and drive matter! We empower you to make a difference - in hospitality, your community and beyond.

Enjoy Global & Local Perks - No matter where you’re located, you’ll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you’ll have access to local perks and rewards tailored to your country, making your experience even more rewarding!

Join us in shaping the future of hospitality! If you’re ready to bring your talent, energy, and passion, we’d love to hear from you.

Apply now and let’s make every moment matter.

We welcome applicants from all backgrounds, abilities, and experiences If you need any adjustments during the application process, please let us know.