Job Description

Hey there, future changemaker!

At Noda, we’re building seamless Open Banking solutions that make payments smarter, faster, and safer. We’re now looking for a Senior Account Manager to join our team, take ownership of key merchant relationships, and drive their long-term growth with Noda.

What is Noda?

Noda is reshaping online payments, enabling seamless transactions from customers directly to merchants’ bank accounts. As we continue to grow, we’re looking for an experienced Senior Account Manager to strengthen our merchant relationships and help our clients get the most out of Noda’s payment solutions.

Your mission

• Own and develop relationships with key merchants, acting as their main point of contact within Noda.
• Build strong, long-term partnerships and identify opportunities to grow transactional volumes and revenue.
• Take ownership of the merchant lifecycle, from onboarding and launch to ongoing development, retention, and growth.
• Understand merchant performance, monitor key metrics and proactively identify opportunities, risks, and areas for improvement.
• Coordinate integrations and operational matters together with Product, Technical Support, Compliance, Legal, Finance, and other internal teams.
• Proactively resolve complex merchant issues and ensure they are driven to completion.
• Negotiate commercial terms and identify opportunities for upselling and expanding cooperation.
• Represent merchants internally while balancing their needs with Noda’s commercial and operational priorities.

Your skills and experience

• 4+ years of Account Management / Key Account Management experience in B2B fintech, payments, PSP, acquiring, payment processing, or a related industry.fintech, payments, PSP, acquiring, pay
• Strong experience working directly with merchants is crucial.
• Proven experience managing and developing large or strategically important merchant accounts.
• Strong understanding of the payments ecosystem, merchant lifecycle, payment flows, and key performance metrics.
• Demonstrated experience in growing existing accounts, transactional volumes, revenue, or product adoption.
• Strong commercial mindset and negotiation skills.
• Ability to build trusted relationships with stakeholders at different levels, including senior decision-makers.
• Comfortable owning complex client situations and coordinating multiple internal teams to reach a solution.
• English and Russian at professional proficiency level (both are must-have requirements).
• Strong analytical skills and confidence working with merchant performance data.
• High level of ownership, independence, and accountability.
• Ability to operate effectively in a fast-moving environment without micromanagement.

What we offer

• Flexible working format: work fully remotely, hybrid, or from the office, whichever works best for you.
• Keep growing: your growth is our priority. We cover trainings, courses, and certifications so you can sharpen your skills and stay ahead in your field.
• Strong connections: distance doesn’t stop us from building great bonds. From virtual hangouts and creative online sessions to local meet-ups and company-wide events, you’ll always feel part of the team.
• All the gear you need: we provide the hardware you need and a budget for your home office setup, making sure you’ve got the right tools to succeed.
• Time to recharge: we value balance just as much as results. That’s why we offer plenty of time off to rest, reset, and come back energised.
• Wellbeing budget: your wellbeing matters just as much as your work. We provide a dedicated budget you can spend on what helps you feel your best, whether it’s fitness memberships, mental health support, massages, or other activities that keep you focused and balanced.

What happens once you apply

• Your CV will undergo careful review, and we’ll quickly update you on the next step in our recruitment journey.
• You’ll have an introductory call with our recruiter to learn more about Noda, the role, and the team, while we get to know your experience and career expectations.
• If there’s a match, you’ll meet with the Hiring Manager for a deeper discussion about your merchant management experience and approach to account growth.
• The final stage will be an interview with our leadership team.
• And if everything clicks, an offer will be on its way!

We do our best to complete the interview process within 3 weeks, although sometimes it may take slightly longer.

Send your application our way. We look forward to meeting you!ation our way, we look forward to meeting you!