Zinc

Senior Account Manager

Zinc  •  £45k/yr  •  London, GB (Remote)  •  3 hours ago
Apply
AI can make mistakes so check important info. Chat history is never stored.

Job Description

Senior Account Manager

Department: Account Management

Employment Type: Full Time

Location: Zinc - London

Compensation: £45,000 / year

We’re scaling our Senior Account Management team to manage a growing portfolio of high-value enterprise and regulated clients. 🚀 This role is all about ensuring retention of ARR, driving upsell opportunities, and strengthening our value-led approach.

If you’re a trusted advisor who thrives on building long-term relationships, spotting commercial opportunities, and delivering measurable client impact — this one’s for you. 💼

⚡️ Take ownership of a £1M+ ARR portfolio across ~45 enterprise and regulated clients.
⚡️ Drive retention, upsell, and cross-sell opportunities to hit ambitious revenue targets.
⚡️ Act as the voice of the client — influencing product, sales, and operations.
⚡️ Shape and scale our account management playbook, processes, and enablement.
⚡️ Play a pivotal role in how we deliver value at scale in a fast-growing SaaS company.

Key Responsibilities 🗝️

  • Lead renewal negotiations and unlock upsell / cross-sell opportunities.
  • Develop and execute success plans that deliver measurable ROI. 📈
  • Act as a strategic partner and trusted advisor to high-value clients.
  • Monitor account health through dashboards/CRM — proactively escalate risks.
  • Collaborate cross-functionally to champion client needs and feedback.
  • Contribute to continuous improvement of account management strategy and process.

Skills, Knowledge and Expertise 🚀

Proven experience in strategic account planning, renewal & upsell negotiations.
  • CRM proficiency and strong pipeline management skills.
  • Revenue forecasting & reporting expertise.
  • Solid understanding of SaaS commercial models (ARR, NRR, churn). 💡
Bonus Points For:
  • Knowledge of HRTech or background checking.
  • Data analysis skills in Excel/Google Sheets (dashboards, pivot tables).
  • Familiarity with project management tools (Asana, Notion, Monday).

What we offer 🍉

Zinc offers a chance to work on a product that brings a fresh perspective on data ownership in hiring
  • OTE
  • 24 days holiday + Bank Holidays + your birthday off 🎉
  • £1200 annual benefits allowance ( ThanksBen, from month 2)
  • Early finish Fridays (16:00)
  • Yearly company retreat abroad ✈️ (This year Italy)
  • 30 days to Work from anywhere 🌍
  • Enhanced Maternity, Paternity, and Adoption Leave
  • Statutory pension with NEST (3% employer, 5% employee)
  • Zinc shares, issued through the EMI Scheme
  • Unlimited access to MoreHappi coaching
  • Company socials, quarterly team socials Free Monday lunches
  • Nursery workplace benefit scheme (Yellownest)
  • Option to lease an electric car through Electric Car Scheme
  • Celebrated Zinc anniversaries 🥳
Zinc

About Zinc

At Zinc, we believe that background checks should be instant, easy, and delightful. Yes, you read that right.

Traditional background checking providers are slow, manual, and error-prone — Zinc’s here to change that.

Here’s how it works:

Step one: Select your checks

With Zinc you get exactly the checks you want, and no extras you don’t. Make your own templates and re-use them, or use our pre-built packages to align with any regulatory check requirements.

Zinc offers global checks in over 190 countries, including:

Credit checks

Address verification

Reference checks

Qualification checks

For a full list, visit https://zincwork.com/checks.

Step two: Tell Zinc who you’re checking

Enter your candidate or employee’s name and email address, then click “Request checks.”

The rest is easy: Candidates use our mobile-friendly platform to submit any required information, referee names, and additional documents. We’ll even chase references for you.

Here’s what Becca Covill, HR Operations Specialist at Jensten, said about Zinc references:

“When we’ve used different providers, there was a lot of manual intervention required. But with Zinc, we’ve been able to put them in, click a button, and it just runs.”

To stay in the loop, just visit your Zinc dashboard and get at-a-glance updates.

Learn more about Zinc’s commitment to candidate experience here: https://zincwork.com/candidates

Step three: Get results, fast

With direct HMRC integrations and automated workflows, Zinc delivers results fast. Like, really fast.

“Obviously I recommend Zinc, but an IDSP will change your life overnight. It had instant results.” — Zander Loftus, Recruitment Manager, Hexagon Care

View results directly in the Zinc platform, or get them delivered to your ATS or HRIS. Zinc integrates with platforms like Workday, Pinpoint, Greenhouse, and more. For a full list of our available integrations, visit https://zincwork.com/integrations.

Industry
IT & Software
Company Size
51-200 employees
Headquarters
London, GB
Year Founded
2017
Social Media