Digital Realty

Senior Account Manager

Digital Realty  •  Kingdom of Belgium (Onsite)  •  7 days ago
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Job Description

Your role

Client Management (New & Existing)

  • Target & Attract: Actively pursue new customers globally while building and maintaining relationships to drive business for DLR data centers.
  • Revenue Growth: Attract additional business from existing customers and protect current revenue streams.
  • Relationship Building: Create and nurture relationships with customers, ensuring consistent engagement and support across geographies and functions.

Sales Process Management

  • End-to-End Sales: Oversee the entire sales process, from lead generation to closing deals, ensuring accurate and updated sales data in Salesforce.com.
  • Negotiations: Handle commercial and contract negotiations within predefined guidelines, covering aspects like SLAs, pricing, and liabilities

Proactive Revenue Management

  • Account Development: Deepen relationships with key decision-makers to retain and expand revenues, aligned with customer business strategies.
  • Account Planning: Develop and execute annual account plans, conduct regular business reviews, and proactively manage the revenue base.
  • Sales Collaboration: Work closely with global and regional teams to achieve targets and ensure smooth execution of sales initiatives.

New Business Development

  • Lead Generation: Focus on generating new bookings through proactive outreach and participation in industry events. o Lead-to-Contract Management: Oversee the process from lead generation to final contract agreement, ensuring a thorough and strategic approach.

What you’ll need

  • Educated to Bachelors/Master’s Level
  • 2+ (Masters) or 5+ (Bachelors) years sales experience
  • Winning large, complex international deals as well as SME type of deals
  • Working with fast growing start-ups & headquartered organizations.
  • Experience in International IT / data center / telco / network industry.
  • Excellent organizational, financial, communication and time management skills
  • Fluent in English, both in writing and verbally.

Soft-Skills

  • Negotiation skills (creative in solutions, but protect company’s interest)
  • Stakeholder Management
  • Collaborative personality (work with colleagues in 11 countries + HQ)
  • Outstanding communication skills, written, verbal and interpersonal.
  • Great story-telling skills; crafting the right messages for disparate audiences, providing & listening for clarity.
  • Ability and willingness to travel
  • Travels with an average of 2.5 days per week (sometimes 1-2 weeks from home)
  • Experience of selling globally
Digital Realty

About Digital Realty

Digital Realty brings companies and data together by delivering the full spectrum of data center, colocation and interconnection solutions. PlatformDIGITAL®, the company's global data center platform, provides customers with a secure data "meeting place". Digital Realty enables its customers with the connected data communities that matter to them with a global data center footprint of 300+ facilities in 50+ metros across 25+ countries on six continents.

Industry
IT & Software
Company Size
1,001-5,000 employees
Headquarters
Austin, TX
Year Founded
Unknown
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