Job Description

Agency :

Havas Red

Here at Havas Red our goal is not to be the best at creating content that works – it is to be the best at content across all the channels at our client’s disposal. Our offering spans an award-winning multinational footprint across UK London, Manchester, Australia (Sydney, Melbourne, Brisbane), Asia, Middle East, & the Americas.

We are looking for a Senior Account Manager who can confidently lead client relationships across social, digital and contentdriven work, acting as the central point of contact and ensuring the smooth, strategic and creatively ambitious delivery of every project. In this role, you will manage daytoday client communication, understand their business challenges, and translate these into clear briefs that inspire teams and drive meaningful outcomes. You will work closely with our creative, strategy, production teams to ensure all work is aligned, onbrand and executed to the highest standard, while maintaining a strong grasp of timelines, budgets and internal workflows.

A key part of the role is overseeing the development and delivery of social and digital creative and content across multiple platforms, ensuring everything produced is on-brand, audience-led and platform native. You will guide clients through recommendations, performance insights and opportunities for optimisation, helping them understand how their brand can show up effectively across the digital ecosystem.

In addition to social and content responsibilities, you will also take ownership of CMS and webrelated activity for your accounts when called upon. This includes coordinating updates across client websites, managing content uploads, briefing internal or external teams on required changes, and ensuring all web content is accurate, uptodate and aligned with broader campaign activity.

You will be responsible for managing multiple workstreams simultaneously, ensuring projects are properly scoped, resourced and delivered on time and within budget.

As a senior member of the account team, you will help mentor and support junior colleagues, fostering a collaborative, positive and highperforming environment. You will champion bestpractice thinking in social, digital and content, bringing energy, curiosity and a strong point of view to both internal discussions and client conversations. Ultimately, you will help shape work that is strategically grounded, creatively ambitious and built for the realities of modern digital behaviour.

Role and Responsibilities

• Manage content calendars, production workflows, and approvals

• Ensurecontent andsocial workis of highest standard possible, and is in line with client need, tone, audienceas well as making best use of channel and formats

• Use social insights tools to derive data to turn into insights and action

• Working alongside our content strategy / planning team to develop content ideas and plans that spansturning insights (company, competition, culture. consumer) intosocial andcontent engagement plans andconcepts that attracts andretainsaudiences,and ultimately, drivessuccess for our clients.

• Work with the design team to ensuresynergybetween written and creative elements of content

• Join client calls from an editorialand socialperspective to helpoptimal,effectiveand efficient relationships with all clients

• Work closely with an account manager and business director to stay on top of client priorities

• Conduct robust research and content audits and deep dive into client needs to develop on-point editorialand social assets

• Work with account managerand business directortoestablishrobust QA process to ensure all work that goes over to our clients is of the highest standard possible

• Joinregular WIP meetings relating to status updates on assigned accounts, both internally and externally with client or partner agencies

• Stay abreast ofcontent, social& approval process both internally and with client

• Strong collaboration and constant communication/integration with account teams and external stakeholders

• Liaison with internal teams surrounding delivery on client deadlines and expectations

• Lead content and editorial brainstorms where needed to formulate best ideas for clients – equally understand where working autonomously is needed to develop concepts and deliver back to the team

• Ability to review insights and optimise content according to data and learnings

• Pro-active approach to professional up-skilling ofyourselfthrough proposed training and development both internally and externally

• Leverageinternal tools to best derive insights (such as SEO, social listening etc) to help drive best-in-class content solutions for clients

• Positive and solutions-oriented attitude - ability to spot potential issues ahead of time and pro-actively formappropriate solutionsin collaboration with relevant team members

Skills and Experience

Essential

• Proven experience in a social/contentledagency environment

• Strong understanding of platform behaviours, formats, and best practices

• Ability to brief, challenge, and elevate creative work

• Confident client leadership and stakeholder management

• Experience managing budgets, scopes, and commercial conversations

• Excellent organisational and communication skills

• Familiarity with social analytics tools

Desirable

• Experience with influencer marketing, paid social, or content production

• Experience working on integrated campaigns or with global brands

KeyAttributes:

• Passionatepeople-person

• Positive and solutions-oriented attitude

• Excellent knowledge of and experience working across all key social channels

• Insights and data oriented, able to pull data to derive meaningful insights

• Extreme attention to detail and excellent command of grammar

• Driven and eager to learn

• Organised and punctual

• Creative thinker

#LI-AC2

Contract Type :

Permanent

Here at Havas across the group we pride ourselves on being committed to offering equal opportunities to all potential employees and have zero tolerance for discrimination. We are an equal opportunity employer and welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual’s ability to perform their job.