James Douglas Middle East

Senior Account Manager

James Douglas Middle East  •  Riyadh, SA (Onsite)  •  4 months ago
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Job Description

Our client is a leading Open Banking and embedded finance platform operating across the GCC, with a strong presence in the Kingdom of Saudi Arabia. The company partners with banks, lenders, regulated entities, fintechs, marketplaces, and digital platforms to enable secure API-driven financial connectivity.

As part of its expansion in KSA, the company is playing a pivotal role in supporting the Kingdoms fintech transformation and regulatory evolution under the SAMA Open Banking Framework.

They are seeking a Senior Strategic Account Manager to join their team in Riyadh, KSA. In line with Saudization requirements, this role is open to Saudi nationals only

Duties & Responsibilities

  • Own and grow a portfolio of strategic accounts across banks, lenders, regulated entities, fintechs, marketplaces, and digital platforms.
  • Lead executive-level engagements with C-suite stakeholders, product, compliance, risk, and technical teams to drive integration roadmaps and value creation.
  • Manage end-to-end partnerships from prospecting and solution shaping through commercial negotiation, contracting, onboarding, go-live, and ongoing performance management.
  • Structure complex commercial agreements including pricing models, SLAs, and ROI cases.
  • Drive account planning, governance frameworks, QBRs/MBRs, success plans, and risk tracking with strong forecast discipline.
  • Collaborate closely with Product, Engineering, Compliance, and InfoSec teams to align delivery and influence roadmap priorities.
  • Support regulatory sandbox and SAMA-aligned initiatives where relevant.
  • Track account health, product adoption, revenue growth, and executive engagement, providing actionable performance insights.
  • Represent the organization at fintech forums, industry events, and partner engagements across KSA.

Qualifications

  • Saudi national (mandatory, in line with Saudization).
  • 7–10 years of experience in fintech, financial institutions, enterprise SaaS/API sales, or strategic partnerships within KSA/GCC.
  • Strong understanding of banking operations, digital payments, embedded finance, and API-based integrations.
  • Proven track record of managing and expanding complex, multi-stakeholder enterprise accounts.
  • Strong commercial acumen including pricing strategy, value modelling, ROI development, and executive-level storytelling.
  • Experience navigating legal, compliance, and procurement cycles within regulated environments.
  • Fluent in Arabic and English with strong executive communication skills.
  • CRM proficiency (Salesforce, HubSpot, Zoho or similar).
James Douglas Middle East

About James Douglas Middle East

James Douglas Middle East is a Dubai-based professional search and leadership advisory firm, delivering with a focus on being a specialist and leveraging the scale of a global existing platform.

James Douglas Middle East is part of its holding company, a publicly listed firm and part of the EMA Global network spanning 40+ countries enabling us to deliver board-level and senior talent solutions across high-impact, high-growth industries.

We work with fast-scaling, regulated, and transforming organizations offering clarity in leadership hiring, discretion in execution, and speed in delivery.

What Sets Us Apart

▪ Strategic HQ in Dubai – Connected globally through the EMA Partners Global network

▪ Sector Specialists – Banking, Fintech, Healthcare, Digital, Consumer, Industrial, Retail & more

▪ Human + AI Advantage – Combining psychometrics, AI tools, and structured search methodology

▪ National Talent Expertise – Deep Nationalization engagement and bilingual recruiter capability

▪ Trusted Partner – Board, Leadership investor, and founder-backed mandates

Email us now: enquiries@jamesdouglas.ae

Industry
HR & Recruiting
Company Size
1-10 employees
Headquarters
Dubai, AE
Year Founded
2022
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