Job Description

Location: Massachusetts, New York, or New Jersey

About Us

We are a leading executive search firm representing a rapidly growing SaaS startup that is transforming the customer experience landscape. Our client specializes in cutting-edge multi-sensory AI solutions, integrating advanced technologies such as computer vision and augmented reality to revolutionize how businesses engage with their customers. As they embark on an exciting growth phase, we are seeking dynamic individuals to join their team and drive their mission forward.

As a Senior Account Executive, you will play a pivotal role in expanding our client's footprint within the Fortune 2000 market. Your primary focus will be on generating new business opportunities and fostering strong relationships with key decision-makers. This position demands a proactive, results-driven professional with a deep understanding of enterprise SaaS sales, particularly within the customer experience (CX) and contact center sectors.

Key Responsibilities

• Enterprise Sales: Identify and pursue new business opportunities within the Fortune 2000 segment, positioning our client's innovative AI solutions as essential tools for enhancing customer engagement.

• Sales Strategy: Develop and implement effective sales strategies, utilizing value-based selling techniques and adhering to established sales methodologies, preferably MEDDPIC.

• Client Engagement: Build and maintain strong relationships with C-level executives and other key stakeholders, understanding their unique challenges and demonstrating how our client's solutions can address them.

• Collaboration: Work closely with internal teams, including product development and marketing, to ensure alignment in messaging and to provide feedback from the field that informs product enhancements.

• Performance Metrics: Consistently achieve and exceed sales quotas, maintaining a robust pipeline of opportunities and accurate forecasting.

Qualifications

• Experience: Minimum of 5 years in direct enterprise SaaS sales, with a proven track record of success in the CX or contact center domains.

• Sales Acumen: Demonstrated expertise in net new business hunting, with a history of meeting or exceeding sales targets.

• Methodology Proficiency: Familiarity with structured sales processes and methodologies; MEDDPIC training is highly desirable.

• Startup Mentality: Ability to thrive in a fast-paced, dynamic startup environment, exhibiting adaptability and resilience.

• Communication Skills: Exceptional verbal and written communication skills, with the ability to articulate complex concepts to diverse audiences.

• Education: Bachelor's degree required; advanced degree is a plus.

Compensation & Benefits

• Competitive Base Salary & Uncapped Commissions

• Comprehensive Benefits Package Including:

  • Health, dental, and vision insurance

  • 401(k) with company match

  • Flexible work arrangements

  • Generous PTO policy

  • Professional development opportunities

Join Us

This is a unique opportunity to be at the forefront of technological innovation in the customer experience sector. If you are a driven sales professional with a passion for AI and a desire to make a significant impact, we encourage you to apply.