Job Description

ABOUT LUCID GROUP  

We are a global healthcare communications agency with deep therapeutic expertise that traverses the asset lifecycle, delivering transformative outcomes for healthcare brands for over 20 years.

Our more than 500 highly trained professionals work with speed and agility to craft and execute breakthrough strategies that maximise performance and unlock a brand's full potential.

This position is aligned to one of our three capabilities:

• Commercial Communications: Accelerating a brand's trajectory with data-driven strategies and creativity that moves markets.

Our other capabilities include:

• Scientific and Medical Communications: Translating scientific insight into impactful strategies and compelling narratives that inspire change.
• Consulting: Specialised life-sciences consulting - empowering clients to optimise operating models, maximise asset potential and drive sustainable transformation.

Job Summary

We’re looking for a Senior Account Executive to help deliver thoughtful, high-quality work for our clients! You’ll work closely with clients and internal teams, take ownership of projects from brief through delivery, and continue developing your account management skills along the way. We’re looking for someone with healthcare agency experience and is ready to bring fresh thinking, initiative, and a hands-on approach to the team.

Responsibilities

• Support the day-to-day management of client accounts, building strong relationships and serving as a trusted contact for clients and internal teams.
• Develop a clear understanding of the client’s brand, business objectives, therapeutic area, audiences, and competitive landscape.
• Take ownership of client and creative briefs, ensuring internal teams have the context and direction needed to deliver against the ask.
• Translate client feedback into clear, actionable direction and keep communication flowing across the broader team.
• Partner closely with Creative, Medical, Strategy, Project Management, and other disciplines to deliver high-quality work that meets client objectives.
• Work alongside Project Management to maintain alignment around priorities, deliverables, and changing client needs, flagging potential risks or scope changes as they arise.
• Coordinate materials through the medical, legal, and regulatory review process, ensuring feedback is captured accurately and reflected in subsequent rounds.
• Review materials before client submission to ensure they are accurate, complete, and aligned with the brief, approved messaging, and client expectations.
• Prepare for and participate in client meetings, presentations, and status calls, documenting key decisions and ensuring appropriate follow-through.
• Stay current on relevant brand, competitor, industry, and marketplace developments to bring added value to client and internal conversations.

Qualifications

• 3+ years of account management experience within a pharma or healthcare communications agency.
• Strong written and verbal communication skills, with the ability to clearly communicate client needs, feedback, and next steps.
• Highly organized and detail-oriented, with the ability to balance multiple priorities and maintain consistent follow-through.
• A strong understanding of how agency teams work together across Account, Creative, Medical, Strategy, and Project Management.
• Comfortable building relationships with clients and contributing confidently in meetings and presentations.
• Able to work effectively in a fast-moving environment, adapt as client needs evolve, and take a proactive approach to solving problems.
• Curious about the client’s business, with an interest in developing deeper knowledge of the brand, therapeutic area, and healthcare marketplace.
• A collaborative, hands-on approach and willingness to step in where needed to support the team and the work.

WHAT DOES IT MEAN FOR US TO BE LUCID?

At Lucid Group, we transform lives. Always. We believe in providing a culture of authenticity where we can all be ourselves, make real connections, and enjoy the work that we do. Together.   

We empower our people to embark on a journey of growth and advancement by offering meaningful learning and development opportunities. 

Central to our ethos is our commitment to cultivating an environment that embraces and respects people of all backgrounds and identities, underpinned by a culture of conscious inclusion and support.   

The Lucid values are not just mere words; they are the culmination of our collective efforts. Co-created by our people for our people, these values serve as our guiding principles, ensuring that every decision we make positively impacts the lives of the clients, patients, healthcare professionals, and colleagues we serve.   

• Compassionately Human: We think about the human impact of our actions 
• Accountable Allies: We are the go-to strategic partners for our clients 
• Invent with Intent: We create meaningful solutions to solve real problems 
• Courageously Curious: We challenge ourselves to think disruptively 

Equal Opportunity Employer: We are an Equal Opportunity Employer and welcome applications from all backgrounds, regardless of race, color, sex, age, pregnancy, marital status, religion, sexual orientation, gender identity, and/or expression or disability.   

We are dedicated to offering an inclusive and accommodating recruitment process. If you require any accommodations during the interview, please do not hesitate to contact us.