Job Description

Role: Senior Account Executive

Reports to: Group Account Management Director

Location: Kings Cross, London

What you’ll do

We’re MiQ, a global programmatic media partner for marketers and agencies. Our people are at the heart of everything we do, so you will be too. No matter the role or the location, we’re all united in the vision to lead the programmatic industry and make it better.

As a Senior Account Executive in the Account Management department, you’ll have the chance to be part of a fast-moving, collaborative role where no two days look the same. You’ll help bring campaigns to life across programmatic and social media, turn data into compelling stories, and work with brilliant teams and clients to create ideas that make an impact. You’ll be involved in:

Client Service:

• Deliver consistent, reliable and friendly service for all MiQ clients
• Ensure campaign operations are seamless
• Resolve client issues quickly and without fallout
• Support on client entertainment

Campaign Management:

• Support programmatic and social media campaigns and integrated activations, collaborating with internal teams to bring creative, audience-first ideas to life
• Project manage build of creative assets and other campaign setup requirements
• Manage campaign setup
• Monitor pacing and performance of campaigns and drive upweight of activity where appropriate
• Manage, use creative ability to tell a story and deliver post campaign reporting and insights

Administrative Support:

• CRM (Salesforce) - IO management & understanding of Sales’ pipeline
• Obtain PO details to enable smooth client billing
• Reconciliation of bookings

Technical Support:

• Implement tracking pixels.
• Troubleshoot campaign issues as they arise.
• Good understanding of DSPs and social platforms.
• Good understanding of pixels and tag-management systems.

Commercial mindset:

• Identify upselling and cross-selling opportunities through a strategic, data-driven approach.
• Begin developing an understanding of how to grow accounts by building strong client relationships through regular hotdesking and client meetings.

What you’ll bring

• Client facing and customer service experience
• Minimum 3 years in an advertising/media agency or owner (or similar)
• Account Management / Client Services/ Sales Support / Ad-Ops background
• Knowledge of the programmatic/social media space
• Curiosity about the wider digital ecosystem and a desire to build product knowledge across display, video, audio, CTV, DOOH and YouTube
• Strategic thinking: the ability to connect client objectives, campaign performance, audience insights and industry trends to shape smart recommendations
• Commercial curiosity and confidence to spot opportunities for upselling, cross-selling and growing client relationships
• An instinct for turning data into clear, compelling stories and proactively bringing fresh ideas, tests and solutions to clients
• High attention to detail
• Organisational skills
• Proactive attitude
• Willingness to learn
• Excellent communication skills
• Alignment with MiQ's core values/culture
• A can-do attitude, with a dream to grow alongside us

We’ve highlighted some key skills, experience and requirements for this role. But please don’t worry if you don’t meet every single one. Our talent team strives to find the best people. They might see something in your background that’s a fit for this role, or another opportunity at MiQ.

If you have a passion for the role, please still apply.

What’s in it for you

MiQ is incredibly proud to foster a welcoming culture. We do everything possible to make sure everyone feels valued for what they bring. With global teams committed to diversity, equity, and inclusion, we’re always moving towards becoming an even better place to work.

Benefits:

Every region and office has specific perks and benefits, but every person joining MiQ can expect:

• A hybrid work environment
• New hire orientation with job-specific onboarding and training
• Internal and global mobility opportunities
• Competitive healthcare benefits
• Bonus and performance incentives
• Generous annual PTO, paid parental leave, with two additional paid days to acknowledge holidays, cultural events, or inclusion initiatives
• Employee resource groups designed to connect people across all MiQ regions, drive action, and support our communities

What We Value In Our People

Passion – We love and live what we do

Determination - We always find a way to figure it out

Unity – We hold each other accountable. We win and lose as a team

Agility – We anticipate the unexpected, embrace and adapt to change

Courage – We dare to think unconventionally

Apply today

Equal Opportunity Employer

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