Job Description
***This is a remote/hybrid role***
The Role:
As an Account Executive, you will take a highly consultative approach to engaging with global clients operating at the forefront of Trust & Safety Intelligence and Compliance. You will partner with Trust & Safety leaders, General Counsels, and Security teams to deeply understand their evolving challenges across areas such as online harm, regulatory compliance and platform abuse.
You will position and sell a suite of high-value intelligence, security, and compliance solutions that enable organisations to identify, mitigate, and respond to complex threat landscapes - helping keep platforms, users, and communities safe at scale.
This role sits within the Trust & Safety division and is responsible for originating, shaping, and closing strategic, high-value opportunities. You will manage the full sales lifecycle - from discovery through to close - while building long-term, trusted client relationships grounded in insight, credibility, and measurable value.
Responsibilities:
Own and develop strategic sales opportunities:
Lead complex sales cycles from initial discovery through to contract close, applying a structured, insight-led approach to problem solving.
Adopt a consultative, problem-first methodology:
Engage clients in meaningful dialogue to understand their operational, regulatory, and reputational risks, translating these into tailored solutions.
Build and manage a high-quality pipeline:
Proactively generate and progress opportunities through a combination of networking, referrals, and targeted outbound engagement across the Trust & Safety ecosystem.
Engage senior stakeholders:
Develop relationships with decision-makers including Trust & Safety leaders, General Counsels, and Security leads, positioning yourself as a trusted advisor.
Articulate value with clarity and impact
Communicate complex solutions and intelligence-led insights in a compelling, concise, and commercially relevant manner across meetings, proposals, and presentations.
Collaborate cross-functionally:
Work closely with Product, Marketing, and Partner teams to shape go-to-market strategies, influence product direction, and ensure alignment with market needs.
Translate customer insight into action:
Capture and synthesise client challenges, feeding back into product development, thought leadership, and marketing narratives.
Drive commercial performance:
Meet and exceed revenue targets through disciplined pipeline management, accurate forecasting, and prioritisation of high-value opportunities.
Support and develop others:
Mentor junior sales team members and contribute to building a high-performance, collaborative sales culture.
Maintain data integrity:
Ensure accurate and up-to-date management of opportunities, accounts, and pipeline data within Salesforce to support forecasting and performance tracking.
Experience & Expertise:
Proven experience in enterprise sales, ideally within technology, intelligence, risk, or compliance environments
Strong understanding of Trust & Safety, security, regulatory, or risk management landscapes
Demonstrated ability to run consultative sales processes, identifying client pain points and translating them into solution-led outcomes
Experience engaging and influencing senior stakeholders in complex organisations
Strong commercial acumen, including pricing, contract negotiation, and deal structuring
Ability to develop compelling, insight-led proposals and respond to RFPs, RFIs, and RFQs
Analytical mindset with the ability to interpret data, identify trends, and communicate actionable insights
Experience working cross-functionally to shape product and go-to-market strategies
Core Skills & Competencies:
Consultative Selling: Active listening, thoughtful questioning, and the ability to diagnose complex problems
Relationship Building: Quickly establish credibility and trust with diverse stakeholders
Communication Excellence: Clear, concise, and persuasive written and verbal communication
Ownership & Accountability: Self-directed, proactive, and focused on delivering outcomes
Strategic Thinking: Ability to prioritise high-impact opportunities and allocate effort effectively
Collaboration: Works transparently across teams, constructively challenges thinking, and aligns stakeholders towards shared goals
Adaptability: Comfortable operating in a fast-evolving, high-growth environment
Benefits:
Our rewards are as unique as our culture, and we want to attract the best people and retain them.
Not only will we ensure that your development is key, but you will be joining a fantastic team of like-minded people who work together as one team to achieve a shared vision. We offer an excellent salary and benefits package which includes:
Market competitive pay rates based your skills and experience
Discretionary bonus scheme / commission scheme with payment based on revenue generated as a result of generated sales leads
33 days holiday including Bank Holidays
Critical Illness insurance
Life Insurance Cover
Healthcare Cash Plan / Healthcare, dental and vision plan
An attractive pension / 401k retirement plan scheme
Cycle to Work Scheme
Employee perks schemes offering discounts, rewards, giveaways and more
Subsidised gym membership
Mental health wellbeing portal and access to an in-house clinical psychologist
Support and provision of supplies to facilitate home working
Flexible working opportunities
Statement:
This work meets the requirements in respect of exempted questions under the Rehabilitation of Offenders Act 1974, any applicants who are offered work for this organisation will be subject to an enhanced check from the Disclosure and Barring Service (DBS). This will include details of cautions, reprimands or final warnings as well as convictions. A criminal record will not automatically bar a person from successfully taking up this post.
Resolver, a Kroll business is committed to creating an inclusive work environment. We are proud to be an equal opportunity employer and will consider all qualified applicants regardless of gender, gender identity, race, religion, color, nationality, ethnic origin, sexual orientation, marital status, veteran status, age or disability.
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