Job Description

You are an inspiring leader that brings passion and care to everything you do. You’re a partner, entrepreneur, and a driver of growth for your clients' businesses. You have experience with large-complex campaigns and are comfortable being hands-on.

Your focus is on enhancing your client's business and brand through compelling creator marketing solutions for clients and prospective clients. You ensure the smooth running of accounts and leads and are keen to empower a motivated team to deliver high levels of client service and strategic, creative, and reporting excellence.

You are recognised as the overall relationship lead by the client.

Responsibilities

Business Management

• Understanding and championing the agency through an understanding of client marketing and the business.
• Responsible for campaign planning and scoping alongside the Account Directors and in collaboration with all agency teams and partners.
• Experience with RFPs and pitches
• Identifies organic growth opportunities and leads growth plans. Builds out a pipeline of secured work.
• Allocates resources creatively, balancing client needs with profitability and scope.

Relationship Leadership

• Ensures the agency operates on a solid foundation by building strong senior client relationships through business and marketing acumen.
• Possesses a deep understanding of clients' business issues, marketing, industry, competitors, and brands uses these insights to help clients to articulate their needs, and the agency to propose groundbreaking solutions.
• Easily builds rapport and trust with clients
• Communicates firmly, is credible and instills trust with executive clients.
• A senior stakeholder on key cross-agency or IAT meetings and/or issues.
• Resolves conflict easily and quickly, reducing organization and interpersonal issues.
• A positive mindset to the team, work, and clients

Skills & Attributes

• Multiple years in a Director Level Role
• Significant experience in professional client relationship management
• Demonstration of ensuring Account Management 101 at all touchpoints: Excellent attention to detail, high client satisfaction, process implementation, financial management
• Experience giving clear direction to strategy & creative on briefs and projects
• Effective team planning, management, and pastoral capabilities

ABOUT US

Billion Dollar Boy is an award-winning social agency with Creator Instinct®. We’re here to transform how brands grow in a creator world, inspiring them with sharper strategy and creative work designed for the places where people actually are.

Powered by Creator Instinct®, we’ve captured what great creators do naturally & systematically turn cultural energy into commercial impact through structured marketing systems that deliver outcomes.

Since 2014, BDB has partnered with iconic brands, including Heineken, Nike, Unilever, PepsiCo, and L’Oréal. Our agency & our work has been recognized by Cannes Lions, Adweek, AdAge, Campaign, The Drum, Webby, Shorty, and The Global Influencer Marketing Awards.

We’re enabled by our award winning proprietary technology Companion. Which provides us with better intelligence, greater precision, and helps us prove outcomes.

And FiveTwoNine which keeps us connected to qualitative cultural intelligence via a global network of creators. Allowing brands and talent to effectively co-create brand messaging, campaigns, products, and more.

LIFE AT BDB

We’re a social-first, creator-led agency and that energy runs through everything we do. It’s fast-paced, collaborative and always evolving.

You’ll be surrounded by people who care deeply about the work, challenge each other to make it better, and aren’t afraid to think differently.

We work hard, support each other, and genuinely enjoy being together - whether that’s through team moments, creative sessions, or celebrating the wins along the way.

OUR VALUES

• Be Fair, Be Transparent
• Intentional Inclusivity
• Champion Curiosity
• Own It
• Work for Tomorrow
• Kindness Over Ego

EQUAL OPPORTUNITY

At Billion Dollar Boy, we don’t just accept change. We lead it. We believe that a diverse, inclusive team is the spark that ignites our best creative work.

To transform how brands grow, we need the strongest convictions and the most daring perspectives. That only happens when we recruit the best talent from every possible background.

When recruiting new employees or when affording our current employees with opportunities for promotion, it means that we will:

• Recruit, develop and retain the most talented people, regardless of their background and make best use of their talents;
• Not discriminate unlawfully against any person;
• Select the best person for the job in terms of qualifications and abilities

Our DEI networks and initiatives give our people a voice, create meaningful conversations, and help us keep improving as a business.

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