Job Description

Location: Los Angeles

Travel: Regular travel to Portland

About YourStudio

YourStudio is a dynamic strategy and creative agency specialising in next-generation experiences and environments for global brands. With studios in London, Melbourne, New York and LA, we work supportively as one global team to deliver award-winning retail experiences that are recognised globally.

The Opportunity

As a Senior Account Director, you will lead the Studio’s most commercially significant relationships with strategic depth and commercial confidence — bridging the day-to-day rigour of account management with the broader vision of the studio's client services function and ensuring revenue and creative growth.

You are a trusted partner to clients at the most senior levels and a driving force behind YourStudio's reputation for delivering exceptional, growth-oriented relationships. Success in this role means clients stay, grow, and advocate for the studio — while the team develops and thrives.

What you’ll do

Strategic Client Leadership

• Own and lead a major Tier 1 account, plus an additional account as the business feels is appropriate, setting the strategic direction for the relationship and ensuring long-term client satisfaction, growth and retention.

• Operate as the senior point of contact for key clients — building partnerships that go beyond project delivery to genuine strategic advisory.

• Anticipate client needs, challenges, and market shifts, proactively bringing ideas and solutions that add value before they are asked for.

Account Growth & Business Development

• Drive measurable revenue growth across your account through strategic account planning, farming, and the identification of new opportunities.

• Lead pitches, proposals, and scoping exercises for both existing and prospective clients as required, working with creative and strategy teams to build compelling, commercially sound responses.

• Collaborate with the Client Services Director on cross-studio growth initiatives and pipeline development.

Project & Commercial Oversight

• Maintain oversight of all projects within the portfolio — ensuring delivery is on time, on budget, and consistently meets the studio's quality standards.

• Hold accountability for the commercial performance of accounts, including P&L management, forecasting, and financial reporting.

• Identify and address risks.

Leadership & Culture

• Model the high-performance behaviors and commercial thinking expected at a senior level.

• Collaborate globally with the Client Services Director, Creative Directors, and Delivery teams to ensure our clients get the absolute best of YourStudio.

What you’ll bring

• You have significant experience leading major accounts within a creative, design, or experience agency environment.

• A proven track record of growing accounts—both in terms of revenue and creative bravery—through nurturing deep relationships.

• You’re a pro at managing complex budgets and negotiating at a senior level.

• You can translate a client’s wildest ambitions into a clear, actionable studio plan.

• You are a trusted, empathetic communicator who can hold your own with global brand leaders and junior team members alike.

• You lead with composure through complexity and ambiguity, always staying solutions-focused.

What we offer

We offer a competitive salary, available upon request, plus our benefits package, which includes:

• We value culture and collaboration, for this reason we operate a 3 day in the office and 2 day WFH hybrid working policy

• Generous holiday allowance, including 25 days plus bank holidays, a well-being day, 2 community days and your birthday off! Alongside additional extra service allowance

• Private Healthcare

• 2 week Working Abroad Opportunity

• Opportunities to work from our global studios whilst travelling

• Dedicated learning platform

• Enhanced parental leave policies

• Lunch club, Thursday office drinks, Summer and Christmas parties

We would love to hear from you!

YourStudio is an equal opportunity employer — we welcome applications from all backgrounds and encourage you to apply even if you don't meet every requirement. Accommodations are available upon request throughout the recruitment process.